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Rt 104 Oswego NY West Side Byrne Dairy. There is an employee that is about 6tall, and all gray hair.
About three months ago is when the first issue was. He had asked my son if you wanted veggies on his sandwich, my son did not hear him, he then proceeded to yell at my son, in speaking to him in a dad like tone. This startled my son and made him very uncomfortable. After that occasion every time Ive gone in there with my son he gives us dirty looks, and absolutely horrible service if he is the one waiting on us at the deli counter.
There have been times we were there where he was mumbling under his breath with the mask on his face when my son would tell him what he wanted on his sandwich. And if he wasnt waiting on us, he would be in the back of the kitchen area staring at us while someone else was waiting on us. Today was the final straw, we walked up to the deli counter, he looked up at us and said something to a fellow employee, to which the employee replied, well he has to feed the kid. And hearing this my reply to the situation was, if you have something to say please say it so we can all hear you.
He didnt even look at me the rest of the time we were in the store. And the employee that did wait on us after hearing what he said seemed quite uncomfortable with the entire situation. I have been shopping with Byrne dairy since I was a child and I am 50 years old. But I can tell you that more than likely my shopping experiences with your business are done because of this one man.
I sure hope something happens with this fellow.
It is obvious that he does not like working with the public. It is evident through his actions when hes waiting on customers.
User's recommendation: If the guy is 6’ tall and all gray hair, I’d ask for another employee to help you out.
Location: Oswego, New York
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