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Contact BuyDig Customer Service

BuyDig Phone Numbers and Emails

Toll-Free Number:

  • (800) 617-4686
Call customer service
Send Message

Customer Service:

  • (732) 623-4678

BuyDig Emails:

Accounting/ Billing
Customer Service
Sales/ Reservations
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How to Contact BuyDig?

Most Popular Number:

(800) 617-4686
Total calls: 15 Last call: Mar 21, 2023
author avatar
PissedConsumer Reporter

If you see that your matter requires live discussion, dial the following BuyDig phone number: 1-800-617-4686. Alternatively, you can call 732-623-4678. Both lines are designed to connect with the dedicated specialist directly regarding purchasing a notebook, audio system, backpack, or other products from the online catalog. You can also use one of the BuyDig contacts to ask for more details about coupons, gifts, and the ordering process. Note that customer support is provided during the following business hours: Monday through Thursday from 9 a.m. to 6 p.m. GMT-4 and from 9 a.m. to 3 p.m. GMT-4 on Friday.

To contact the customer service team in writing, send a letter to the following BuyDig email: customerservice@buydig.com. This is the main address where you can resolve a wide range of matters, related to the electronics manufacturer, from ordering questions to resolving issues with the delivery or your account.

The BuyDig headquarters is located in the United States at 80 Carter Drive Edison, New Jersey 08817, United States. This is the central place, where specialists from different departments perform key functions to ensure the company provides its products at the proper level. If you need detailed assistance, use the mentioned BuyDig address to mail certain documents or other correspondence.

For convenience, the BuyDig website provides customer support online in several ways. If you need real-time communication with the company manager, navigate to the bottom menu and click on the support number. Do you prefer written communication because of the ability to receive detailed and documented explanations? Click on “CONTACT US” at the bottom menu and choose “Email Customer Service”, “Email Sales”, or “Email Billing”.

BuyDig Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call BuyDig is 8006174686. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday and Sunday. The average call time is 4 minutes.

  • People call BuyDig mainly because of request for information, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

BuyDig Website:

BuyDig Help Center:

Corporate Office Address:

Buydig.com
80 Carter Drive
Edison, New Jersey 08817
United States

Other Info (opening hours):

Normal business hours are Monday - Thursday 9:00AM - 6:00PM and Fridays 9:00AM to 3:00PM

More contact details

BuyDig Rating Based on 6 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

Summary of BuyDig Customer Service Calls

18 TOTAL
CALLS
02:50 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BuyDig?

Request for Information Question:

  • “Order concern”
  • “I ordered curve tv and I want to know if it went through”
  • “Information onbattery chargers”

Shipping and Delivery Question:

  • “Tracking when will it arrive”
  • “Tracking”

Product/ Service Question:

  • “Tv doesn't work”
  • “Bad product”

Refund Question:

  • “Refund”

Cards Question:

  • “Credi card problem”

Return/ Replace Question:

  • “Price change in order”

Other Question:

  • “Quiero rastrear un pedido”
  • “Need vivitar lens adapter for Nikon 610 and Nikon d200 cameras”
  • “Delievery”

About

Summary

BuyDig is an online retailer which specializes in sales of consumer electronics. The company was founded in 1983. Its headquarters is based in Edison, New Jersey, United States. The company serves individuals, businesses, government agencies, and education institutions. It offers car electronics, drones, watches, gadgets, and games. BuyDig ships their products worldwide through USPS carrier. Free shipping is possible for US orders. The company accepts returns within 45 calendar days of the receipt date. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal and Amazon Checkout. Order status can be tracked in personal profile on the company website.

BuyDig reviews and complaints

BuyDig is ranked 985 out of 5044 in Appliances and Electronics category

Area Served

USA

Payment Methods

VISA

Compare BuyDig Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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