Contact Burrow Customer Service
Burrow Phone Numbers and Emails
Toll-Free Number:
-
(800) 555-1212
Burrow Emails:
How to Contact Burrow?
Most Popular Number:
| Total calls: 87 | Issue resolved: 1 | Last call: Jul 8, 2025 |
Burrow Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Burrow is 8005551212.
The longest wait times are on Wednesday, while the shortest are on Thursday.
People call Burrow mainly because of product/ service, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Burrow is 8005551212.
The longest wait times are on Wednesday, while the shortest are on Thursday.
People call Burrow mainly because of product/ service, request for information, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Burrow is support@burrow.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Burrow Website:
Burrow Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 10:00am - 6:00pm EST
Saturday - Sunday: 10:00am - 2:00pm EST
Mailing Address:
33 West 17th Street, 5th Floor,
New York, NY 10011
How Good is Burrow's Customer Service?
Summary of Burrow Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Burrow?
Product/ Service Question:
- “Product didn't arrive”
- “Coordination of the sale, our purchase and delivery”
- “Bad product”
Request for Information Question:
- “Ask about extra cushions”
- “Order status”
- “I'm trying to place an order.”
Shipping and Delivery Question:
- “Delivery”
- “Order not shipped yet”
- “Delivery issue”
Website/ Application Question:
- “Trouble with website”
- “Order #469790 There is something wrong with the ottoman. One of the ottoman bolt or screw receptors was not installed properly therefore we cannot install the leg.”
Return/ Replace Question:
- “Return”
- “Return not refunded”
Activation/ Cancellation Question:
- “Cancel order”
- “Need product info sofa possibly too low for Senior Citizen. Considering canceling order”
Payments and Charges Question:
- “Amount on order needs to be changed to two not four”
Staff Question:
- “Bad service!”
Cards Question:
- “Placing order Won't accept credit card”
Other Question:
- “Check order”
- “Assembly”
- “Trouble assembling”
Compare Burrow Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
