Contact Burrow Customer Service
Burrow Phone Numbers and Emails
Toll-Free Number:
-
(800) 555-1212
Burrow Emails:
Burrow Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Burrow is 8005551212.
The longest wait times are on Wednesday, while the shortest are on Thursday.
People call Burrow mainly because of product/ service, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Burrow is 8005551212.
The longest wait times are on Wednesday, while the shortest are on Thursday.
People call Burrow mainly because of product/ service, request for information, shipping and delivery.
The best email to contact Burrow is support@burrow.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Burrow Website:
Burrow Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 10:00am - 8:00pm EST
Saturday - Sunday: 10:00am - 2:00pm EST
Mailing Address:
33 West 17th Street, 5th Floor,
New York, NY 10011
How Good is Burrow's Customer Service?
Summary of Burrow Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Burrow?
Request for Information Question:
- “Order status”
- “About my purchase”
- “Chorus bed middle support leg doesn't reach floor”
Product/ Service Question:
- “Issue with product”
- “Defective piece”
- “Damage”
Shipping and Delivery Question:
- “Delivery issue”
- “Product incorrect size”
- “Didn't receive my whole order”
Return/ Replace Question:
- “Return”
- “Return not refunded”
Activation/ Cancellation Question:
- “Cancel order”
- “Need product info sofa possibly too low for Senior Citizen. Considering canceling order”
Staff Question:
- “Bad service!”
Cards Question:
- “Placing order Won't accept credit card”
Other Question:
- “Wrong mailing address”
- “To try to locate a missing piece of our order. We could not reach anyone on the phone over several days and many attempts.”
- “Order #469790 There is something wrong with the ottoman. One of the ottoman bolt or screw receptors was not installed properly therefore we cannot install the leg.”
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