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Contact Burner Customer Service

How to Reach a Person at Burner

Verified Contact Information

Legal:

  • 1-323-372-3594

Technical Support:

  • 1-310-919-5060
    IVR / Automated System Only (No Human Option)
Send Message

Customer Service:

support@burnerapp.com

Jobs/ Career:

jobs@adhoclabs.co

Legal:

privacy@adhoclabs.co
Privacy Inquiries
legal@adhoclabs.co

Media:

press@adhoclabs.co
Press Inquiries
summer@adhoclabs.co
Press Inquiries

Burner Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Burner Phone Number
1 (310) 919-5060
Average Calls duration
1 minute
Most Popular Burner Email Address
support@burnerapp.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
69% phone, 31% email
Common Reasons for Contact
Account, refund, payments and charges
View full overview

How to Contact Burner?

Most Popular Number:

(323) 372-3594

A direct Burner phone number for real-time communication regarding the market-leading private phone number app is not provided on the company’s pages. The main focus is directed to the digital channels, such as email addresses, an online chat option, and social media platforms. You can also send a fax to +1 (323) 372-3594. All these formats allow detailing your inquiry by adding screenshots, photos, or other visual materials.

The company offers separate Burner email addresses for different inquiries. If you need customer support regarding the app usage, direct your questions to support@burnerapp.com. If you are interested in joining the company’s team, ask about career opportunities at jobs@adhoclabs.co. Press inquiries are accepted at press@adhoclabs.co. Privacy policy matters are processed at privacy@adhoclabs.co, while other legal issues are accepted at legal@adhoclabs.co.

The Burner address where the head office is based is 2658 Griffith Park Blvd #134, Los Angeles, California 90039, United States. This is the primary hub where key operations are carried out. If you are planning an in-person visit, call the central office ahead to make an appointment and agree on the key points of your meeting.

The company does not provide the exact schedule when the Burner customer service team is available for support. However, you can send an email or message at any time. Responses in this case typically come within 24–48 hours. For the best experience and prompt support, contact the company during non-peak hours, namely between 9 a.m. and 11 a.m. on weekdays.

The Burner website provides extensive online support. First, you need it is to visit the official company’s website. On the home page, navigate to the bottom menu and follow the “Support” hyperlink. In the lower-right corner, click on the message icon. This option will open a pop-up window with a contact form. In it, indicate your email address and a brief description of your inquiry in the “How can we help?” field. Burner support is also available through social media pages. You’ll find clickable social media icons next to “Stay in touch” in the bottom menu.

PissedConsumer Club

Contact Information

Burner Website:

Burner Help Center:

Corporate Office Address:

Ad Hoc Labs, Inc.
2658 Griffith Park Blvd # 134
Los Angeles, California 90039
United States

Fax:

+1 323-372-3594

Summary of Burner Customer Service Calls

33 TOTAL
CALLS
00:34 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Burner?

Payments and Charges Question:

  • “Charged day 1 during free 3 day trial”
  • “Charged day 1 on free 3 day trial”
  • “Trying to charge me fraudulently”

Account Question:

  • “Is my number live / active”
  • “Account closed”

Refund Question:

  • “Refund my subscription”
  • “Refund”

Website/ Application Question:

  • “This app is trying to charge me $59.99”
  • “I unknowingly had this app installed on my phone without permission”

Staff Question:

  • “DNS issue with your service”

Other Question:

  • “Why can’t I make a call”
  • “Banner ad”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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