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Contact Burner Customer Service

Burner Phone Numbers and Emails

Customer Service Number:

  • (310) 919-5060
    App Support
Call customer service
Send Message

Burner Emails:

Customer Service
Jobs/ Career
Legal
Privacy Inquiries
Media
Press Inquiries, Press Inquiries
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Burner Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Burner Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    64% phone 36% email
  • The best phone number to call Burner is 3109195060.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday and Saturday. The average call time is 19 seconds.

  • People call Burner mainly because of refund, staff, payments and charges.

View full overview ›

How to Contact Burner?

Most Popular Number:

(310) 919-5060
App Support

A direct Burner phone number for real-time communication regarding the market-leading private phone number app is not provided on the company’s pages. The main focus is directed to the digital channels, such as email addresses, an online chat option, and social media platforms. You can also send a fax to +1 (323) 372-3594. All these formats allow detailing your inquiry by adding screenshots, photos, or other visual materials.

The company offers separate Burner email addresses for different inquiries. If you need customer support regarding the app usage, direct your questions to support@burnerapp.com. If you are interested in joining the company’s team, ask about career opportunities at jobs@adhoclabs.co. Press inquiries are accepted at press@adhoclabs.co. Privacy policy matters are processed at privacy@adhoclabs.co, while other legal issues are accepted at legal@adhoclabs.co.

The Burner address where the head office is based is 2658 Griffith Park Blvd #134, Los Angeles, California 90039, United States. This is the primary hub where key operations are carried out. If you are planning an in-person visit, call the central office ahead to make an appointment and agree on the key points of your meeting.

The company does not provide the exact schedule when the Burner customer service team is available for support. However, you can send an email or message at any time. Responses in this case typically come within 24–48 hours. For the best experience and prompt support, contact the company during non-peak hours, namely between 9 a.m. and 11 a.m. on weekdays.

The Burner website provides extensive online support. First, you need it is to visit the official company’s website. On the home page, navigate to the bottom menu and follow the “Support” hyperlink. In the lower-right corner, click on the message icon. This option will open a pop-up window with a contact form. In it, indicate your email address and a brief description of your inquiry in the “How can we help?” field. Burner support is also available through social media pages. You’ll find clickable social media icons next to “Stay in touch” in the bottom menu.

PissedConsumer Club

Contact Information

Burner Website:

Burner Help Center:

Corporate Office Address:

Ad Hoc Labs, Inc.
2658 Griffith Park Blvd # 134
Los Angeles, California 90039
United States

Fax:

+1 323-372-3594

Burner Rating Based on 5 Reviews

Rating details

2.6
more details
Price Affordability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security

Rating stats

Rating trend

Summary of Burner Customer Service Calls

9 TOTAL
CALLS
00:19 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Burner?

Refund Question:

  • “Refund my subscription”
  • “Refund”

Account Question:

  • “Account closed”

Payments and Charges Question:

  • “Still being charged”

Staff Question:

  • “DNS issue with your service”

Compare Burner Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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