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Contact Bunnings Customer Service

Bunnings Phone Numbers and Emails

Customer Service:

  • +6 129 846 7100
    New South Wales
  • +6 173 452 5600
    Queensland
  • +6 188 152 6500
    South Australia/Northern Territory/Tasmania
  • +6 130 055 4777
    To report an abandoned trolley
  • +6 138 831 9777
    Victoria
  • +6 189 365 1555
    Western Australia

Bunnings Email:

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How to Contact Bunnings?

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PissedConsumer Reporter
How to Contact Bunnings?

To contact the company representative in your city, use one of the following published helplines. Customers in New South Wales can reach the respective Bunnings office at +6-129-846-7100. The company also has a branch in Queensland, and +6-173-452-5600 is its contact number. For inquiries from business agents in South Australia, Northern Territory, and Tasmania, +6-188-152-6500 is the Bunnings phone number. Those seeking to report an abandoned trolley can call +6-130-055-4777 between business hours. To consult the customer service team in Victoria, +6-138-831-9777 is the helpline. Bunnings support is also available in the company's Western Australia branch at +6-189-365-1555. Calling the agent is best for store feedback and inquiries about product range, online orders, community involvement, gift cards, shopping, in-store events and workshops, and DIY advice.

The company has published several location-specific email addresses. For instance, users seeking to consult the Goulburn, NSW 2580 office can write to Goulburn@bunnings.com.au between the Bunnings customer service hours. Clients can find other emails to contact different company branches by clicking Stores on the Bunnings website. Those intending to report suspicious communications can forward them directly to scamwatch@bunnings.com.au for further investigation by the team. The Bunnings email privacy@bunnings.com.au is available to request information about the company's privacy policy. Responses to emails generally range from two to three working days. However, users can ensure effective solutions to their problems by providing a clear and concise subject line and elaborating on the concern as much as possible.

The Bunnings headquarters is in Australia on the 3rd Floor Nexus Building, 96 Mt Gravatt-Capalaba Road, Upper Mt Gravatt, Queensland 4122. Clients can also consult the company office in New South Wales/Australian Capital Territory at Level 8, 5 Rider Boulevard, Rhodes, NSW 2138, for information and help between business hours. Bunnings' address Botanica 3 – Level 2 East Tower, 570 Swan Street, Burnley VIC 3121 | Locked Bag 3004, Hawthorn VIC 3122, is for the Victoria/ Northern Territory/Tasmania company branch. When consulting these offices in person, one must use the Bunnings contact number to make an appointment with the relevant agent beforehand and arrive during working hours for efficient assistance.

The company stores are typically open seven days a week between 7:00 AM and 7:00 PM. However, one must confirm the operational hours for a specific location before consultation since there can be variations. To do so, visit the Bunnings website and click Stores on the homepage. For instance, the opening times for the company store in Corner Hume Street & Ducks Lane are between 6:30 AM and 9:00 PM from Monday to Friday (excluding Tuesday). The Bunnings hours are between 7:00 AM and 7:00 PM to consult on weekends.

To reach the company agents online, open the Bunnings website in your browser and click Contact Us on the homepage. That will direct you to an online form on a new page. Once there, fill out all the required fields and submit the request so the company agent can respond within two or three working days. Clients can also consult the business agents via the Bunnings chat for efficient assistance during office hours. If the query is regarding returns, refunds, store accessibility, order tracking, delivery, and product recalls, consult the featured information on the website for self-support.

Bunnings Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    58% phone 42% email
  • The best phone number to call Bunnings is 61298467100. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Wednesday and Tuesday.

  • People call Bunnings mainly because of product/ service and staff.

View full overview ›
PissedConsumer Club

Contact Information

Bunnings Website:

Bunnings Help Center:

Corporate Office Address:

Bunnings
3rd Floor Nexus Building, 96 Mt Gravatt-Capalaba Road
Upper Mt Gravatt, Queensland 4122
Australia

Bunnings Rating Based on 2 Reviews

Rating details

1.3
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Customer service
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Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Bunnings Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bunnings?

Product/ Service Question:

  • “Parts for dux hot water system availability”
  • “Complaint about Bankstown store”

Staff Question:

  • “Threats assultvdet ups by employees product fault just tell got brackets there kill him Bradley hoseman an his mates your phones an my re I'm going n f ar of my life by Bathurst last week's assault threats being stalked an followed by your empreport”

Other Question:

  • “Been on hold for an hour so far”
  • “I have a wuestion”

Compare Bunnings Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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