Contact Bunnings Customer Service

To contact the company representative in your city, use one of the following published helplines. Customers in New South Wales can reach the respective Bunnings office at +6-129-846-7100. The company also has a branch in Queensland, and +6-173-452-5600 is its contact number. For inquiries from business agents in South Australia, Northern Territory, and Tasmania, +6-188-152-6500 is the Bunnings phone number. Those seeking to report an abandoned trolley can call +6-130-055-4777 between business hours. To consult the customer service team in Victoria, +6-138-831-9777 is the helpline. Bunnings support is also available in the company's Western Australia branch at +6-189-365-1555. Calling the agent is best for store feedback and inquiries about product range, online orders, community involvement, gift cards, shopping, in-store events and workshops, and DIY advice.

The company has published several location-specific email addresses. Clients can find other emails to contact different company branches by clicking Stores on the Bunnings website. Those intending to report suspicious communications can forward them directly to scamwatch@bunnings.com.au for further investigation by the team. The Bunnings email privacy@bunnings.com.au is available to request information about the company's privacy policy. Responses to emails generally range from two to three working days. However, users can ensure effective solutions to their problems by providing a clear and concise subject line and elaborating on the concern as much as possible.

The Bunnings headquarters is in Australia on the 3rd Floor Nexus Building, 96 Mt Gravatt-Capalaba Road, Upper Mt Gravatt, Queensland 4122. Clients can also consult the company office in New South Wales/Australian Capital Territory at Level 8, 5 Rider Boulevard, Rhodes, NSW 2138, for information and help between business hours. Bunnings' address Botanica 3 – Level 2 East Tower, 570 Swan Street, Burnley VIC 3121 | Locked Bag 3004, Hawthorn VIC 3122, is for the Victoria/ Northern Territory/Tasmania company branch. When consulting these offices in person, one must use the Bunnings contact number to make an appointment with the relevant agent beforehand and arrive during working hours for efficient assistance.

The company stores are typically open seven days a week between 7:00 AM and 7:00 PM. However, one must confirm the operational hours for a specific location before consultation since there can be variations. To do so, visit the Bunnings website and click Stores on the homepage. For instance, the opening times for the company store in Corner Hume Street & Ducks Lane are between 6:30 AM and 9:00 PM from Monday to Friday (excluding Tuesday). The Bunnings hours are between 7:00 AM and 7:00 PM to consult on weekends.

To reach the company agents online, open the Bunnings website in your browser and click Contact Us on the homepage. That will direct you to an online form on a new page. Once there, fill out all the required fields and submit the request so the company agent can respond within two or three working days. Clients can also consult the business agents via the Bunnings chat for efficient assistance during office hours. If the query is regarding returns, refunds, store accessibility, order tracking, delivery, and product recalls, consult the featured information on the website for self-support.