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Contact BUILT Protein Bars Customer Service

BUILT Protein Bars Phone Numbers and Emails

Toll-Free Number:

  • (877) 423-2443
Call customer service

Customer Service:

  • (800) 932-9304
    Exchanges

BUILT Protein Bars Email:

Customer Service
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BUILT Protein Bars Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BUILT Protein Bars Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call BUILT Protein Bars is 8774232443. 93% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 2 minutes.

  • Be prepared for the call as BUILT Protein Bars may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

BUILT Protein Bars Website:

BUILT Protein Bars Help Center:

Corporate Office Address:

Built Brands Holdings LLC
600 Quality Drive
American Fork, Utah 84003
United States

BUILT Protein Bars Customer Service Reviews

3.5 / 5
Good
Guest-6841304
Quality of a box of bars I bought
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

The bars I bought tasted off so I was offered a new box and I got a different flavor. The representative who I spoke to was amazing and the customer service was great. I recommend this company no matter what the problem is.

Maziah Ikl
Wrong order shipped
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

The email stated it was Built Puff bars shipped and on their way. The rep explained to me that the built bars had been out of of stock and the site hadn't been updated, so the invoice said it was the Puffs on the way.

The correct order is on its way.
The rep was very pleasant and helpful. I don't remember her name.

Alexandra Q Gtw
Great bars
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

These bars are delicious but the issue was I had a piece a plastic in one of my bars. I cleaned to complain but no one has contacted me back since.

I left a voicemail and still no reply back.

I even sent an email and still nothing. Too bad because they were good but that was a hazard biting into the bar and finding plastic substance in the bar.

Rachel R Zhr
Open package
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3.0

Still waiting to hear back from them regarding an open package upon delivery. Hoping they send me a new box Like

Summary of BUILT Protein Bars Customer Service Calls

57 TOTAL
CALLS
02:09 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BUILT Protein Bars?

Shipping and Delivery Question:

  • “I didn’t receive my delivery of my order”
  • “Wrong order”
  • “I ordered built bars from TikTok 6 days ago and they haven’t even shipped yet”

Request for Information Question:

  • “Question about an order that was placed”
  • “Checking if the gelatin in the built puff bars pork or is there any pork ingredient in this bar”
  • “Place orders with live person”

Product/ Service Question:

  • “Quality of a box of bars I bought”
  • “Not satisfied with the product”
  • “Product was never delivered”

Activation/ Cancellation Question:

  • “Need to cancel order”
  • “Want to cancel order that still hasn't shipped”

Account Question:

  • “Can't use a code I was given”
  • “Reward points missing”

Payments and Charges Question:

  • “Unknown charge”

Other Question:

  • “Price difference”
  • “My built bars are all smashed”
  • “Bought a box of 4 salted caramel puff protein bars and there were only 3 in the box!”

Compare BUILT Protein Bars Customer Service To

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