Buffalo Trace Phone Numbers and Emails

Toll-Free Number:

  • (866) 729-3722

Customer Service:

  • (502) 696-5926
    Gift Shop at the Distillery

Events/ Guest Relations:

  • (855) 915-5598
    Tours and Tastings
  • (502) 696-5966


  • (502) 696-5978
    Mark Brown, President & Ceo
  • (800) 654-8471


  • (502) 696-5919
    Marketing Services Director
  • (502) 696-5957

Buffalo Trace Emails:

Customer Service
Distillery Gift Shop Inquiries, Gift Shop at the Distillery, Online Gift Shop, To Request a Brochure on visiting Buffalo Trace Distillery, Tour Availability and Information, Visitor Services General Manager
Events/ Guest Relations
Distillery Events Manager, Visitor Experience Director
General Info
Mark Brown, President & CEO
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Buffalo Trace Contact Information

Buffalo Trace Website:

Buffalo Trace Help Center:

Corporate Office Address:

Buffalo Trace Distillery
113 Great Buffalo Trace
Frankfort, Kentucky 40601
United States

Other Info (opening hours):

Distillery Hours:

Monday - Saturday: 10 am - 4:30 pm

Sunday: 11:30 am - 4:30 pm

Gift Shop Hours:

Monday - Saturday: 10 am - 4:30 pm

Sunday: 11:30 am – 4:30 pm


+1 (502) 696-5947

Buffalo Trace Rating Based on 2 Reviews

Rating details

more details
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Value for money

Rating stats

Rating trend

Summary of Buffalo Trace Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Buffalo Trace Customer Service?

Request for Information Question:

  • “Checking on a variety of bourbons”

Other Question:

  • “Fraud”
  • “Inventory”
  • “See what is available in the gift shop”


Buffalo Trace Pros and Cons

Pros: Great flavor excellent taste

Buffalo Trace reviews and complaints

Buffalo Trace is ranked 1 out of 1212 in Food Manufacturers category

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