Ponte Vedra, Florida
Not resolved
1.0
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Advertised vs Delivered
Customer service
Delivery Service
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Bought a "new" Benelli Montefeltro 12g and when I went to pick it up from my local dealer there was rust on the barrel where it connects to the receiver. I didn't think it would be a big deal, return the gun and get a new one, right?

Not the case with Buds! Only option was to return and take a refund. I even called Benelli direct who said they would sell Bud's a new gun at same price to replace mine.

Bud's declined and lost a customer for life. Terrible customer service, it was like they were angry that I received a rusted gun, not one apology ever!

Reason of review: Bad quality.

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