Update by user May 30, 2018
I have been able to contact the manufacturer and work out with them to repair/replace the item in question. This issue is now considered resolved.
Original review posted by user Apr 30, 2018
I recently purchased a brand new S&W Model 686 .357 from Buds Gun Shop. When I first took the pistol out of the box, I noticed the frame and the beginning portion of the barrel were extremely marred and dented.
See pictures. Perhaps this is from very poor machine work and the lack of quality control. Nevertheless, I called Buds for help and their short answer to me was simply, there is nothing they can do for me.
So, it is for this reason I will never purchase anything from this store. To everyone looking to buy a gun from Buds, please be warned and know there are many other places to buy from.
Product or Service Mentioned: Smith And Wesson 686 Pistol.
Reason of review: Damaged or defective.