Land O Lakes, Florida
Not resolved
4.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
0 comments

I am a Buds Team Member (won't do that again). I saw a S&W 686 Plus on 8/24/15 and purchased it, received 2 confirmation emails immediately.

The the next day received an email to call them about this order, I did and the person on the phone said he had to cancel my order. When I asked I'm why he said they sold more guns than they had and I asked him how this could happen especially when I received an email. He said their computer system can oversell on popular items as a number of people are ordering within a short period of time. He could not address why I received the confirmations then next day...

Just kidding, not yours... He seemed more interested in getting me off his line than customer service.

Product or Service Mentioned: Buds Gun Shop Customer Care.

Reason of review: Poor customer service.

Buds Gun Shop Cons: Deceptive advertising.

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