Resolved
4.1
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Staff
Value for money
Warranty
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Update by user Nov 18, 2016

Everything was resolved to my satifaction. I WILL purchase from Bud's in the future.

Original review posted by user Nov 10, 2016

I purchased a gun using their layaway program, and paid by e-check so I wasn't charged their credit card fee. I finished paying for the gun and 8 days later, my account does NOT show it as paid. Shows as 'transaction pending'. Emailed the twice and got the same 'canned' email answer from a computer. Called on the phone and was asked if I was a 'Bud's Team Member'. clicked the number for NO and was put on hold.

I am still waiting for a person to talk to.

I guess to be considered a customer you have to pay an extra 30 bucks and be a team member.

SORRY bud's, I am NOT a JOINER and I will gladly spend my next 1000 dollar gun purchase at a place that treats me as a customer.

Product or Service Mentioned: Buds Gun Shop Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Deliver product or service ordered.

Buds Gun Shop Cons: Lying customer service on delivery time and processing.

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