Contact BudPop Customer Service
BudPop Phone Numbers and Emails
Customer Service Number:
-
1 (909) 718-2325
Customer Service:
-
1 (213) 421-8328
BudPop Emails:
Customer Service
General Info
BudPop Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BudPop Customer Service Rating
1 out of 5
Contact Method Distribution
95% phone, 5% email
Most Popular BudPop Phone Number
1 (909) 718-2325
Most Popular BudPop Email Address
info@budpop.com
Average Calls duration
2 minutes
Overall Customer Sentiment
Mostly dissatisfied
Call Volume by Day
View full overview ›
BudPop Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| BudPop Customer Service Rating | 1 out of 5 |
| Contact Method Distribution | 95% phone, 5% email |
| Most Popular BudPop Phone Number | 1 (909) 718-2325 |
| Most Popular BudPop Email Address | info@budpop.com |
| Average Calls duration | 2 minutes |
| Overall Customer Sentiment | Mostly dissatisfied |
| Common Reasons for Contact | Request for information, activation/ cancellation, shipping and delivery |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Prepare before the call to BudPop | Email or first and last name |
Call Volume by Day
Contact Information
BudPop Website:
BudPop Help Center:
Corporate Office Address:
DES Brands LLC
1851 Big Town Blvd. Suite 500
Mesquite,
Texas
75149
United States
Summary of BudPop Customer Service Calls
74
TOTAL
CALLS
CALLS
01:49
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BudPop?
Request for Information Question:
- “Cannot open sale email to place an order using coupon code”
- “Questions about product and how to order”
- “How to prepare amanita mushrooms?”
Shipping and Delivery Question:
- “Didn't receive package”
- “Wrong item”
- “I have not received my item and it's very late”
Activation/ Cancellation Question:
- “Cancel a subscription”
- “Cancel order bp112029”
- “To cancel a subscription”
Product/ Service Question:
- “Hate this system, ready to cancel my order because of it!”
- “I want to DC my order again I've tried and they keep sending the product and taking the money out of my account”
- “Every time I try to order something your automated system kick something out like a number on my credit card the date on my credit card my address I don't know what to do so I'm just looking at some other places that I can get my product”
Payments and Charges Question:
- “Billing”
- “Charge”
- “Billing issue”
Website/ Application Question:
- “Site dowm”
- “Website not working”
Return/ Replace Question:
- “Need to return”
Cards Question:
- “Change credit card”
Other Question:
- “My order was melted with sugar crystals all over the jar”
- “Order BP69698”
- “Infy”
Compare BudPop Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
BudPop