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Contact BudPop Customer Service

BudPop Phone Numbers and Emails

Customer Service Number:

  • 1 (909) 718-2325
Call customer service
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Customer Service:

  • 1 (213) 421-8328

BudPop Emails:

Customer Service
General Info

BudPop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

BudPop Customer Service Rating
1 out of 5
Contact Method Distribution
95% phone, 5% email
Most Popular BudPop Phone Number
1 (909) 718-2325
Most Popular BudPop Email Address
info@budpop.com
Average Calls duration
2 minutes
Overall Customer Sentiment
Mostly dissatisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact BudPop?

Most Popular Number:

(909) 718-2325
Total calls: 73 Issue resolved: 1 Last call: Jan 16, 2026

The company has published a customer service BudPop phone number, 1-909-718-2325, to contact its office for queries and concerns. Another company's helpline that customers can dial and speak to the support team is 1-213-421-8328. Using these BudPop customer service phone numbers, customers can get help with general product inquiries, wholesale questions, lab testing, rewards, and account management. They can also use these numbers to book an appointment and visit the BudPop customer service representative in the corporate office address. It is at DES Brands LLC, 1851 Big Town Blvd. Suite 500, Mesquite, Texas 75149, United States.

BudPop customer service handles customer queries and concerns via three email addresses. Clients consulting the team for general concerns and inquiries can email support@budpop.com. To contact BudPop to relay your problems and complaints, write to team@budpop.com. The BudPop email info@budpop.com is for general information about the company's products and services. Responses to requests submitted via email range from a few business hours to days, making it less feasible for urgent matters. This is because the support team receives a lot of email inquiries.

BudPop customer service has listed specific hours customers need to contact them. From 6:00 in the morning to 6:00 PST in the evening service, the company provides services during these BudPop support business hours. To call them on weekdays, it was suggested that users dial in between 7:00 AM and 2:00 PM PST. While emails can be sent anytime, the BudPop customer service responds to them during business hours.

For online assistance, visit the BudPop website and click the Contact Us option. The best way to contact the service team for queries and concerns is to fill out the form. On a new page, customers will be prompted to enter their full name, email address, reason for reaching out, and elaborate on the message. Customers can inquire about their order, status, products, activation, cancellation, refund, and promos. This contact form on the website can also be used to inquire about marketing and wholesale inquiries. Once the form is submitted, the BudPop customer service team reviews it and responds in 24 to 72 hours.

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Contact Information

BudPop Website:

BudPop Help Center:

Corporate Office Address:

DES Brands LLC
1851 Big Town Blvd. Suite 500
Mesquite, Texas 75149
United States

Summary of BudPop Customer Service Calls

74 TOTAL
CALLS
01:49 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BudPop?

Request for Information Question:

  • “Cannot open sale email to place an order using coupon code”
  • “Questions about product and how to order”
  • “How to prepare amanita mushrooms?”

Shipping and Delivery Question:

  • “Didn't receive package”
  • “Wrong item”
  • “I have not received my item and it's very late”

Activation/ Cancellation Question:

  • “Cancel a subscription”
  • “Cancel order bp112029”
  • “To cancel a subscription”

Product/ Service Question:

  • “Hate this system, ready to cancel my order because of it!”
  • “I want to DC my order again I've tried and they keep sending the product and taking the money out of my account”
  • “Every time I try to order something your automated system kick something out like a number on my credit card the date on my credit card my address I don't know what to do so I'm just looking at some other places that I can get my product”

Payments and Charges Question:

  • “Billing”
  • “Charge”
  • “Billing issue”

Website/ Application Question:

  • “Site dowm”
  • “Website not working”

Return/ Replace Question:

  • “Need to return”

Cards Question:

  • “Change credit card”

Other Question:

  • “My order was melted with sugar crystals all over the jar”
  • “Order BP69698”
  • “Infy”

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