New Reviewer

After waiting in line for 2 hours to pick my rented vehicle. I rented

a car for 2 days from the budget rent a car, I turned

down all add ons even insurance because i have my own


I was told i would be charged a total of $250 to my

card. I was booked for a nissan altima and went to the location to

pick up vehicle. However when i discovered the space empty i

went down to customer desk and they re assigned me a chevy

malibu. The car was damaged, dents in quarter panels, curb rash

on front vehicle rim.

However i was tired and just wanted to get to

my end destination. While driving there i discovered the car was

running rough and misfiring. I attempted to call customer service

about 5 times. I finally reached someone and told them that i

would like to switch vehicles and also how much it would be for

one extra day.

They told me total charges would be $309 with extra day so i agreed. They then proceeded to charge me twice $209 and $321 for extra day.

apparently they added on $110 for miles charge even though car had unlimited miles, they charged me $92 for car insurance that i declined on original agreement, and they charged me another $49 for gas option that i already paid for. Super Shady business worst experience ever.

other add on they could charge me, Very Shady

User's recommendation: Stay away from the MIAMI Airport rental unless you want to overpay without recourse.

Product or Service Mentioned: Budget Rent A Car Car Rental.

Monetary Loss: $250.

Preferred solution: Price reduction.

Budget Rent A Car System Cons: Super shady business practices.

Location: Miami, FL 33142

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