Skip to content
Write review For Business
  • Login

Contact Budget Direct Customer Service

How to Reach a Person at Budget Direct

Verified Contact Information
  • +61 130 030 6560
    Motorcycle Insurance

Customer Service:

  • +6 173 465 1755
    Car Insurance - Existing customer enquiries
  • +61 180 018 2310
    Home Insurance - Existing customer enquiries
  • +6 173 707 3512
    Home Insurance - Existing customer enquiries
  • +61 180 093 1664
    Pet Insurance
  • +61 180 051 4448
    Roadside Assistance
  • +61 180 044 4424
    Travel Insurance

Claims:

  • +61 130 013 9591
    Car Insurance - Lodge a claim
  • +6 173 503 1744
    Car Insurance - Lodge a claim
  • +61 180 006 9336
    Home Insurance - Lodge a claim
  • +6 173 811 3488
    Home Insurance - Lodge a claim
  • +61 130 022 0627
    Life Insurance - Lodge a claim / Customers who bought after January 2022
  • +61 180 070 0349
    Life Insurance - Lodge a claim / Customers who bought before July 2018
  • +61 180 030 0592
    Life Insurance - Lodge a claim / Customers who bought before July 2018

General Info:

  • +61 180 070 0027

Legal:

  • +61 130 066 5623
    Privacy Inquiries
Send Message

Budget Direct Emails:

Customer Service
Legal
Privacy Inquiries

How to Contact Budget Direct?

How to Contact Budget Direct?

Several helplines are active to consult the Budget Direct headquarters for different purposes. Existing customers reaching out for car insurance can dial +6-173-465-1755 between business hours. To contact the company agent for home insurance, use +61-180-018-2310 or +6-173-707-3512. The Budget Direct contact number +61-130-030-6560 is active for motorcycle insurance. Those calling for pet insurance can do so at +61-180-093-1664. Budget Direct support provides efficient roadside assistance at +61-180-051-4448 during operational hours. For travel insurance services, use +61-180-044-4424 to call or message the relevant agent. Consumers seeking to lodge a claim regarding car insurance can contact +61-130-013-9591 or +6-173-503-1744. The Budget Direct phone numbers, +61-180-006-9336 and +6-173-811-3488, are active for home insurance claims. Customers who became buyers after January 2022 and are seeking to lodge a life insurance claim can use +61-130-022-0627 to contact the relevant department. For buyers before July 2018, +61-180-070-0349 and +61-180-030-0592 are the numbers to seek Budget Direct's help for life insurance claims. To request general information about the company, dial +61-180-070-0027 between business hours. Lastly, +61-130-066-5623 is the number to contact the Budget Direct office for legal and privacy inquiries.

Unlike Budget Direct's customer service numbers, the company has only two official emails. Users requesting general information and assistance can contact the agent at hello@budgetdirect.com.au between business hours. The Budget Direct email enquiries@health.budgetdirect.com.au is available for legal and privacy inquiries. Emailing is reliable for specific issues and claims requiring additional context or proof to be supported. However, suppose the matter is sensitive or needs confidential information to be addressed. In that case, meeting Budget Direct customer care at the company offices for assistance is best.

The Budget Direct address for its corporate office is Budget Direct Health Insurance, 13/9 Sherwood Road, Toowong, Queensland 4066, Australia. Users can consult the company headquarters by letter or in person for better assistance with complex and sensitive issues. It is also a safe method to relay confidential information without the risk of privacy breaches. However, being relatively time-consuming, it is not feasible if the urgent matter requires immediate assistance.

Budget Direct hours are between 8:00 AM and 6:00 PM, Monday through Friday. Consulting via any of the published means during these times ensures efficient assistance. Those facing an issue or concern outside working hours can consult the featured information on the company website for self-assistance. That would be best for common queries regarding claims, policies, payments, cancellations, changing payment preferences, and updating contact details. If the issue is specific, users can email Budget Direct customer service and expect a response between business hours.

For online support, visit the Budget Direct website and click Contact Us on the homepage to get directed to several methods. Users requesting personalized assistance can log into their registered account on the platform to access relevant options. Those with general issues and complaints can initiate a Budget Direct chat between business hours for quick help. Clients can also reach the agents via Apple messages, WhatsApp, email, and the published helpline. That would be best for roadside assistance and home, travel, motorcycles, pet cars, and life insurance. Those seeking to relay a complaint to Budget Direct support can also use any of these methods to reach out, and the agent will try to resolve it efficiently, transparently, and fairly.

PissedConsumer Club

Contact Information

Budget Direct Website:

Budget Direct Help Center:

Corporate Office Address:

Budget Direct Health Insurance
13/9 Sherwood Road
Toowong, Queensland 4066
Australia

Other Info (opening hours):

Working hours: Monday-Friday 8:00 AM–6:00PM


More contact details

Summary of Budget Direct Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Budget Direct?

Product/ Service Question:

  • “Pay car insurance for 12months instead of monthly payment”
  • “Change of car insurance”

Activation/ Cancellation Question:

  • “Cancel insurance”

Employment Question:

  • “Pay off”

Other Question:

  • “Claim”

Compare Budget Direct Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
RACQ
RACQ Customer Service
NRMA Charging Station
NRMA Charging Station Customer Service
RACV
RACV Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Budget Direct? What happened? What can we help you with?
Submit review Don't show this popup
Budget Direct
Reviews Contacts Community