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Contact Buckeye Broadband Customer Service

How to Reach a Person at Buckeye Broadband

Verified Contact Information

Customer Service Number:

  • 1-419-742-4780
    NW Ohio/SE Michigan
Call Now

Customer Service:

  • 1-419-742-4344
    Erie County

Headquarters:

  • 1-419-724-9800

Accessibility:

accessibilitypublicfile@buckeyebroadband.com
Send Message

Buckeye Broadband Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Buckeye Broadband Phone Number
1 (419) 742-4780
Issue Resolution Rate
Low (25% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Staff, product/ service, payments and charges
View full overview

How to Contact Buckeye Broadband Customer Service?

Most Popular Number:

(419) 742-4780
NW Ohio/SE Michigan
Total calls: 16 Issues resolved: 2 Last call: Aug 12, 2025

To contact Buckeye Broadband customer service, you have several options depending on your location and specific needs. If you are in NW Ohio or SE Michigan, you can reach Buckeye Broadband at 1-419-742-4780. For customers in Erie County, Ohio, you can use Buckeye Broadband phone number 1-419-742-4344 for local assistance. Similarly, to contact their headquarters for general inquiries or information, their main headquarters number is 1-419-724-9800.

To contact Buckeye Broadband customer support via email, visit the Buckeye Broadband website. Click on the "Support" section to find helpful resources like FAQs, videos, and online guides that may address your questions. If the available resources do not resolve your issue, navigate to the "Contact Us" section and fill out the email support form. When completing the email support form, provide as much information as possible, including details about your concern or inquiry. This helps Buckeye Broadband assist you more effectively.

It's important to note that Buckeye Broadband does not share the information you submit on this form with any external sources, ensuring your privacy. If you have a disability and need assistance regarding Buckeye Broadband's FCC public inspection file content, contact the Administrative Assistant at accessibilitypublicfile@buckeyebroadband.com. The Buckeye Broadband email contact is specifically for individuals with disabilities seeking support in this context.

Buckeye Broadband offers customer support 24/7, ensuring assistance is available around the clock for resolving internet, cable, and phone-related issues. Their commitment to 24/7 support means you can reach out anytime, day or night, to address your concerns or inquiries. Additionally, they provide online resources that can be accessed at any hour, offering a convenient way to find answers to common questions or troubleshoot problems independently. Whether you need assistance during regular business hours or outside of them, Buckeye Broadband ensures accessibility to their support and resources, making it convenient for their customers to get the help they need.

To contact Buckeye Broadband through their website, head to the Buckeye Broadband website. Click on the "Support" section, which provides access to various helpful resources, including FAQs, videos, and online guides. These resources may help answer your questions or address common issues. If you do not find the information you need within the provided resources, navigate to the "Contact Us" section on the website. In the "Contact Us" section, you can fill out an email support form.

When using this form, provide as much detail as possible about your concern or inquiry to enable Buckeye Broadband to assist you effectively. Following these steps, you can contact Buckeye Broadband via their website, accessing resources and the email support form for assistance with your specific internet, cable, or phone-related needs.

The corporate office address of Buckeye Broadband is Buckeye Broadband, 2700 Oregon Rd., Northwood, Ohio 43619, United States. If you need to send mail, refer to Buckeye Mailing address, Buckeye Broadband 774 Crossings Rd, Sandusky, Ohio 44870, United States. Additionally, Buckeye Broadband has other Buckeye Broadband locations, including 6760 Airport Hwy, Holland, Ohio 43528, and 3050 Navarre Ave, Oregon, Ohio 43616. These locations may serve various functions, such as customer service centers or retail outlets. If you need to visit or correspond with Buckeye Broadband's corporate office or any of their other locations, use the addresses provided above for accurate communication and assistance with your inquiries or concerns.

PissedConsumer Club

Contact Information

Buckeye Broadband Website:

Buckeye Broadband Help Center:

Corporate Office Address:

Buckeye Broadband
2700 Oregon Rd.
Northwood, Ohio 43619
United States

Other Info (opening hours):

Other Locations:

6760 Airport Hwy,

Holland, Ohio 43528


3050 Navarre Ave,

Oregon, Ohio 43616


26611 N Dixie Hwy,

Perrysburg, Ohio 43551


4111 Talmadge Rd,

Toledo, Ohio 43623

More contact details

Summary of Buckeye Broadband Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Buckeye Broadband?

Staff Question:

  • “Start service”
  • “To get my service back on”
  • “No service”

Payments and Charges Question:

  • “Buckeye's refusal to adjust my billing to the correct amount.”
  • “To pay a bill”
  • “Extension on my cable bill”

Product/ Service Question:

  • “Tablet info tech”
  • “No internet”

Activation/ Cancellation Question:

  • “Cancel a appointment”

Account Question:

  • “Need a new password”

Other Question:

  • “My cable went out”
  • “Urgent”
  • “Unternet”

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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