The company doesn’t disclose BTC Markets phone number for reaching out to customer care on its official website. Instead, clients are recommended to receive support through the Help Center. There, one can submit support requests and search for answers through the FAQs section. Despite that, we found the following BTC Markets contact you can use: +6 141 386 9499. However, this number is available for users in Australia. Consumers from the United States and other countries should apply to the company’s customer service either via email or directly through the website.
If you live outside of Australia or prefer emailing to making calls, then you will find the following BTC Market email addresses helpful. The company has separate emails, depending on the purpose of your inquiry. For complaints and feedback, apply to the company at complaints@btcmarkets.net as well as compliance@btcmarkets.net. If you want to get in touch with BTC Markets support, you will need to use the next contact information: support@btcmarkets.net and info@btcmarkets.net.
Since BTC Markets is an Australian cryptocurrency exchange company, its headquarters is located in Melbourne. The BTC Markets address is the following: BTC Markets Pty Ltd, 70 / 278 Church St, Richmond, Victoria 3121, Australia. If you are a US citizen, it would be more suitable for you to seek the company’s support via the official website of the company, the Help Page in particular. BTC Markets also has a presence on social media, such as X, Facebook, LinkedIn, and Instagram, if you have any questions or concerns.
BTC Markets support hours are not specified on the website. The typical hours of operation are from 9 a.m. to 5 p.m. However, the company claims its customers can submit support requests through the Help Center at any suitable time in order to share their needs and concerns with customer care. You can also send an e-letter via the company’s emails: support@btcmarkets.net for general inquiries as well as BTC Markerts support, and complaints@btcmarkets.net in case of escalated complaints.