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Contact BTC Markets Customer Service

BTC Markets Phone Numbers and Emails

Customer Service:

  • +6 141 386 9499
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BTC Markets Emails:

Complaints/ Feedback
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BTC Markets Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    74% phone 26% email
  • The best phone number to call BTC Markets is 61413869499.

  • The longest wait times are on Saturday, while the shortest are on Tuesday and Sunday.

  • People call BTC Markets mainly because of account, product/ service, payments and charges.

View full overview ›

How to Contact BTC Markets?

How to Contact BTC Markets?

The company doesn’t disclose BTC Markets phone number for reaching out to customer care on its official website. Instead, clients are recommended to receive support through the Help Center. There, one can submit support requests and search for answers through the FAQs section. Despite that, we found the following BTC Markets contact you can use: +6 141 386 9499. However, this number is available for users in Australia. Consumers from the United States and other countries should apply to the company’s customer service either via email or directly through the website.

If you live outside of Australia or prefer emailing to making calls, then you will find the following BTC Market email addresses helpful. The company has separate emails, depending on the purpose of your inquiry. For complaints and feedback, apply to the company at complaints@btcmarkets.net as well as compliance@btcmarkets.net. If you want to get in touch with BTC Markets support, you will need to use the next contact information: support@btcmarkets.net and info@btcmarkets.net.

Since BTC Markets is an Australian cryptocurrency exchange company, its headquarters is located in Melbourne. The BTC Markets address is the following: BTC Markets Pty Ltd, 70 / 278 Church St, Richmond, Victoria 3121, Australia. If you are a US citizen, it would be more suitable for you to seek the company’s support via the official website of the company, the Help Page in particular. BTC Markets also has a presence on social media, such as X, Facebook, LinkedIn, and Instagram, if you have any questions or concerns.

BTC Markets support hours are not specified on the website. The typical hours of operation are from 9 a.m. to 5 p.m. However, the company claims its customers can submit support requests through the Help Center at any suitable time in order to share their needs and concerns with customer care. You can also send an e-letter via the company’s emails: support@btcmarkets.net for general inquiries as well as BTC Markerts support, and complaints@btcmarkets.net in case of escalated complaints.

PissedConsumer Club

Contact Information

BTC Markets Website:

BTC Markets Help Center:

Corporate Office Address:

BTC Markets Pty Ltd
70 / 278 Church St
Victoria 3121
Australia

BTC Markets Rating Based on 4 Reviews

Rating details

1.1
more details
Price Affordability
Additional Fees
Privacy and Data Security
Reliability

Rating stats

Rating trend

Summary of BTC Markets Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BTC Markets?

Account Question:

  • “Account blocked by you”
  • “Can’t login”
  • “Unable to access my account”

Product/ Service Question:

  • “Withdrawal request”
  • “Complaint”

Request for Information Question:

  • “Query regarding verification”

Website/ Application Question:

  • “Bus pass application number”

Payments and Charges Question:

  • “No payment shown”

Other Question:

  • “24 hours left to get my Bitcoin BIANCE wants a commission fee and I don't have any money at all can you please”
  • “Pending crypto transfer (2 days)”
  • “Arnaque”

Compare BTC Markets Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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