BT Guard support called me an ***!!

1 of 1 BT Guard reviews

I purchased a program for downloaded torrents from BT Guard - they did not offer a free trial, but claimed if you were not satisfied you could request a refund at any time. I had issues with the program and tried on numerous occasions to get help from support, and never got a single response. Finally I cancelled. End of problem, right? WRONG Even though I canceled within a week's time, they continued to bill me automatic monthly charges. I contacted them again - no response (as was expected) I then filed a dispute with Paypal documenting my issues with them - and once again wrote BT Guard Support stating I wanted all the funds refunded and would end the dispute if they did so........ Their response to me? Get this:

BTGuard Support

1:02 PM (1 hour ago)

to me

By filing a dispute you will get a refund ***.



This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Bad Customer Treatment
Review category
review #321351
Had an experience with BT Guard? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
1 of 1 BT Guard reviews

Jun 29, 2012 #503995

After this exchange - I had several other email vollies with the OWNER of BT Guard who continued to insult me, call me names and swear at me.

and to "The Resposible Adult in the R" NO, to date I have NOT received my refund. So in regards to your comment? MY REFUND is what I want!!

0 0 Reply

Jun 12, 2012 #494796

Well it just lost them my business - thanks NautiN

0 0 Reply

Jun 12, 2012 #494795

Well it just lost them my business - thanks NautiN

0 0 Reply
The Responsible Adult in the R

Jun 03, 2012 #490165

I call ***.
Even if it did happen, so what? You got your refund; what more do you want?

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

You were reading a complaint about BT Guard.
Filing a new complaint about