BT Business Direct Phone Numbers and Emails

Customer Service:

  • +44 870 429 3010
Send Message

BT Business Direct Emails:

Accounting/ Billing
Business Sales
Customer Service
Unified Communications Specialists
Sales/ Reservations
IT Sales
Is this your business?
More phone numbers and emails Less phone numbers and emails

BT Business Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call BT Business Direct is 448704293010.

  • The longest wait times are on Monday, while the shortest are on Sunday and Saturday.

  • People call BT Business Direct mainly because of product/ service, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

BT Business Direct Website:

BT Business Direct Help Center:

Corporate Office Address:

BT Business Direct
Alpha 1 Braham Street
London, England E1 8EE
United Kingdom

Other Info (opening hours):

Other Location:

Alpha Beta House, Enterprise Park,

Horwich BL6 6PE, GB

More contact details

BT Business Direct Rating Based on 3 Reviews

Rating details

1.2
more details
Privacy and Data Security
Additional Fees
Product or Service Quality
Website

Rating stats

Rating trend

Summary of BT Business Direct Customer Service Calls

45 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BT Business Direct?

Product/ Service Question:

  • “My phone line not working”
  • “My phone line not working, new contract phone line doesn't work from day one already one month!!!!!!!!!!!!!!!!!!”
  • “Internet”

Payments and Charges Question:

  • “Large bill and contract information”
  • “Billing”
  • “Agreed payment still not posted yet again ridiculous customer service”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel contract”

Account Question:

  • “Email possibly hacked”

Other Question:

  • “No broadband”
  • “Slow broadband”
  • “Fault”

Compare BT Business Direct To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Yola
7 reviews
1.4
Airtasker
215 reviews
1.6
Add Telegram Member
204 reviews
3.6
Write a review
Do you have something to say about BT Business Direct? What happened? What can we help you with?
Submit review Don't show this popup