BT Business Direct Phone Numbers and Emails

Customer Service:

  • +44 870 429 3010
Send Message

BT Business Direct Emails:

Accounting/ Billing
Business Sales
Customer Service
Unified Communications Specialists
Sales/ Reservations
IT Sales
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BT Business Direct Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call BT Business Direct is 448704293010.

  • The longest wait times are on Monday, while the shortest are on Sunday and Saturday.

  • People call BT Business Direct mainly because of product/ service, activation/ cancellation, payments and charges.

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Contact Information

BT Business Direct Website:

BT Business Direct Help Center:

Corporate Office Address:

BT Business Direct
Alpha 1 Braham Street
London, England E1 8EE
United Kingdom

Other Info (opening hours):

Other Location:

Alpha Beta House, Enterprise Park,

Horwich BL6 6PE, GB

More contact details

BT Business Direct Rating Based on 3 Reviews

Rating details

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Privacy and Data Security
Additional Fees
Product or Service Quality

Rating stats

Rating trend

Summary of BT Business Direct Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BT Business Direct?

Product/ Service Question:

  • “My phone line not working”
  • “My phone line not working, new contract phone line doesn't work from day one already one month!!!!!!!!!!!!!!!!!!”
  • “Internet”

Payments and Charges Question:

  • “Large bill and contract information”
  • “Billing”
  • “Agreed payment still not posted yet again ridiculous customer service”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel contract”

Account Question:

  • “Email possibly hacked”

Other Question:

  • “No broadband”
  • “Slow broadband”
  • “Fault”

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