Contact BSO Customer Service

Several emails are available for consultation with different company departments. Users contacting the customer service team for ticketing and general inquiries can write to customerservice@bso.org. The BSO contact email, bsav@bso.org, is for volunteers. Those with queries about events and guest relations can reach the relevant department at bsorsvp@bso.org. Responses to emails are not immediate and can take a few hours or days, making them less reliable for urgent matters.

Customers who cannot resolve their problems online can visit the BSO headquarters, The Boston Symphony Orchestra Inc., for better assistance. It is located at 301 Massachusetts Avenue, Boston, Massachusetts 02115, United States, and should be consulted by appointment in the relevant department. Those unable to arrive at the office can send a letter to the BSO address to ensure a safe and secure relay of their concerns, without the risk of privacy breaches.

To reach the company agents online, open the BSO website in your browser and click Contact on the home page. That will direct you to several consultation options on a new page. These include department-specific helplines, mailing addresses, location details, and consultation hours for various company offices. Customers can use one of these or click the chat icon at the bottom right corner of the homepage to connect with experts. Reaching out between the mentioned hours will ensure efficient assistance and a seamless experience.