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3.2

I bought a pair of shoes for my husband and the size did not work. There was not a bigger size available and was forced to return them.

It has been over 12 days that the box was shipped and i hv not received an email and the worst thing is that you call customer service and get a recording which asks to leave a message and they r incapable to return a call. Never, never again i will buy from them online. I cannot believe in these times that a company of this price range cannot hv a customer service life line to speak to customers.

When you spend $350 on a pair of sneakers you should be treated a little better and i am not underestimating a lower price range what i am saying is that ths kind of retailer should hv readily available help to its customers. Very much disappointed!!!

User's recommendation: Available customer service.

Preferred solution: Full refund.

Bruno Magli Pros: Great product.

Bruno Magli Cons: Terrible customer service.

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