Brownells - Complaint
I ordered a slide for my Glock 48, when I ordered it I waited about 8 days before receiving an email saying I needed to call to verify my identity. They said they sent the email and Id have to wait an additional 2 days to get my item even though I paid for 2 days shipping.
After she told I looked it said could take up to 2 weeks nothing weird there. Until I call extremely disappointed asking where my item was they said it hasnt even been handled so to keep not verifying my ID they never sent me the email in the first place till I called and the support agent said sorry it looks like that email never got sent At this point Im over it with there subpar costumer support and products. multiple google reviews said they were an underwhelming company to deal with.
I waited for a refund for about a 2 1/2 weeks before calling back and getting the run around because there system is terrible and they shouldnt even be a company. -300/10
User's recommendation: Don’t buy these products.
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