Contact Brothers Trucks Customer Service
How to Reach a Person at Brothers Trucks
Verified Contact Information
Toll-Free Number:
-
1-800-977-2767
Customer Service:
-
1-951-808-9790
Technical Support:
-
1-800-654-7223
Brothers Trucks Emails:
Customer Service
webmaster@brotherstrucks.com
Website Questions
Brothers Trucks Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Brothers Trucks Phone Number
1 (800) 977-2767
Average Hold Time
00:00:35
Average Calls duration
3 minutes
Most Popular Brothers Trucks Email Address
orders@brotherstrucks.com
Brothers Trucks Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Medium (42% reported full resolution)
Call Volume by Day
View full overview ›
Brothers Trucks Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Brothers Trucks Phone Number | 1 (800) 977-2767 |
| Average Hold Time | 00:00:35 |
| Average Calls duration | 3 minutes |
| Most Popular Brothers Trucks Email Address | orders@brotherstrucks.com |
| Brothers Trucks Live Agent Availability | 14% of callers successfully reach a real person |
| Issue Resolution Rate | Medium (42% reported full resolution) |
| Brothers Trucks Customer Service Rating | 4.3 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 85% phone, 15% email |
| Common Reasons for Contact | Request for information, product/ service and return/ replace |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Brothers Trucks | First and last name, email or phone number |
Call Volume by Day
Contact Information
Brothers Trucks Website:
Brothers Trucks Help Center:
Corporate Office Address:
BROTHERS Truck Parts
801 E Parkridge Ave.
Corona,
California
92879
United States
Other Info (opening hours):
Showroom Hours (PST):
Monday - Friday: 8:00AM-5:00PM
Saturday: 8:00AM-12:00PM
Customer Service Hours (PST):
Monday - Friday: 7:00AM-5:00PM
Saturday: 8:00AM-12:00PM
Fax:
+1(951) 808-9788
Summary of Brothers Trucks Customer Service Calls
64
TOTAL
CALLS
CALLS
03:09
AVG CALL
DURATION
DURATION
42%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Brothers Trucks?
Request for Information Question:
- “Steering column information”
- “Question on decals”
- “Question on part fitmet”
Product/ Service Question:
- “Tech”
- “Gas gauge needle stuck brand new gauge set never used”
- “Purchase infi”
Website/ Application Question:
- “Installation in a 55 gmc pickup”
Return/ Replace Question:
- “Window frame and glass replacement.”
- “Return product”
Employment Question:
- “Need a job”
Shipping and Delivery Question:
- “Missing parts”
Activation/ Cancellation Question:
- “Cancel order?”
Payments and Charges Question:
- “Invoice follow up”
Other Question:
- “Need back glass info”
- “Need Taillights wiring harness for a 83 Chevy stepside”
- “Truck steering column”
Compare Brothers Trucks Customer Service To
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Brothers Trucks