Review about Brooks Brothers Return Policy from West Palm Beach, Florida
I've been a customer /client of Brooks Brothers for over 40 years.
Bespoke shirts, etc.
I have never before been disappointed in their quality nor their service .
However, the FIRST TIME EVER I tried to make a RETURN I was treated like years of loyalty or basic respect was not due to me. After a request for upper management i was given a phone number. I called and was told to mail the shorts to them and they would decide what to do. 90% of my wardrobe is Brooks Brothers and have NEVER returned one item ! I am beyond disappointed ! Please note the 175 year anniversary key fob that they sent me Years ago as a "Thank You " for being a loyal customer.
Review about: Brooks Brothers Return Policy.
Review #779658 is a subjective opinion of a user.