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Contact Brooklyn Public Library Customer Service

How to Reach a Person at Brooklyn Public Library

Verified Contact Information

Customer Service Number:

  • 1-718-968-7275
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Customer Service:

  • 1-718-230-2100

Fundraising/ Donations:

givinginfo@bklynlibrary.org
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How to Contact Brooklyn Public Library?

The company has published two customer service helplines on its official website. Brooklyn Public Library’s phone number, (718) 968-7275, is the first available number to contact business agents for new card information, lost/replacement cards, renewals, and account updates. Those with other purposes, such as searching catalogs, borrowing, returning items, accessing digital resources, or seeking program or event information, can dial (718) 230-2100. This helpline is also active to request branch information, services, or general support during business hours.

The Brooklyn Public Library email address, givinginfo@bklynlibrary.org, is the only one published for contacting company representatives regarding fundraising and donations. Customers can also use it to ask relevant questions or report any issues. However, requesting general user support is not an option available via email. In such cases, it is better to call business agents or connect with them via the Brooklyn Public Library website during business hours.

Users who prefer not to submit their requests online due to confidentiality concerns can consult the company's headquarters for better service. To do so, they can visit the Brooklyn Public Library address 10 Grand Army Plaza, Brooklyn, New York 11238, United States. Sending written correspondence to this address is also an option for confidential and sensitive issues. However, that is only recommended if the matter is non-urgent and difficult to address online.

The Brooklyn Public Library hours of operation at the neighborhood branches are Monday through Thursday, 10:00 AM to 8:00 PM. On Fridays, the customer care team usually assists clients at most branches between 10:00 AM and 6:00 PM. On Saturday, agents are often available at neighborhood branches from 10:00 AM to 5:00 PM.

The Brooklyn Public Library website features a Contact Us section where users can submit a form to ask questions or share feedback about library services, events, accounts, or resources. The form requires them to provide their name, email address, BPL barcode number, and a message explaining their purpose. It is essential to share all this information accurately and submit the request during business hours. Once you do so, the agent will review it and promptly respond via email. In addition to the Brooklyn Public Library contact form, customers can also connect with the user support team via live chat, email, or with an in-person appointment. They can also explore the FAQ section or follow the company on Facebook, X, Instagram, TikTok, and YouTube.

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Contact Information

Brooklyn Public Library Website:

Brooklyn Public Library Help Center:

Corporate Office Address:

Brooklyn Public Library
10 Grand Army Plaza
Brooklyn, New York 11238
United States

Other Info (opening hours):

Mailimng Address:

P.O. Box 7247

Philadelphia, PA 19170-0001

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