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Contact Brooklinen Customer Service

How to Reach a Person at Brooklinen

Verified Contact Information

Customer Service Number:

  • 1-646-798-7447
Call customer service
Send Message

Brooklinen Emails:

Business Customer Service
Business Partnerships, Partnerships
Customer Service
Jobs/ Career
Influencer Inquiries
Media
Press Inquiries

Brooklinen Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Brooklinen Phone Number
1 (646) 798-7447
Average Calls duration
6 minutes
Most Popular Brooklinen Email Address
business@brooklinen.com
Issue Resolution Rate
Low (36% reported full resolution)
Brooklinen Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Brooklinen Customer Service?

Most Popular Number:

(646) 798-7447
Total calls: 29 Issues resolved: 5 Last call: Apr 26, 2026

Brooklinen customer service phone is 646 798 7447. This telephone number serves to answer different clients’ questions and assist customers with their possible technical problems. Calling via the support number, you will get in touch with the specialist, who can help you in the live mode.
The Brooklinen customer service number has limited working hours from 10 a.m. to 9 p.m. EST every day. Sometimes, there can be additional national holidays, information on which appears on the website. When the telephone number is unavailable, reach customer care using other communication methods.

Brooklinen address is 10 Jay St, Suite 700, Brooklyn, NY 11201. This address can be used for mailing the customer managers and requesting support. To contact the local specialists, visit the local store. The list of shops is on the downside of the website. Click on the button ‘Our stores’ and open the list of shops in your area. For partnership issues, it is better to use Brooklinen contact email sales@brooklinenbusiness.com, whereas influencer@brooklinen.com works for solving influencer inquiries.

Brooklinen live chat can be opened via the site. Open it and scroll down to the button Contact Us. Press on this icon and the new page will appear. Find information about the live chat on it, and click on the icon Live Chat. That is the appropriate way to start an online chat. It works 24/7 and is the fastest way to get help.
Brooklinen email for customer support is hello@brooklinen.com. The email is accessible anytime between 9 a.m. and 9 p.m. EST. The answer via email will take longer than using the chat.

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Contact Information

Brooklinen Website:

Brooklinen Help Center:

Corporate Office Address:

Brooklinen, Inc.
10 Jay St., Suite 700
Brooklyn, New York 11201
United States

Other Info (opening hours):

Phone Hours:

Monday - Sunday: 8:00am - 9:00pm (EST)


Other Locations:

1703 Walnut St.

Philadelphia, PA 19103


383 Bleecker St.

New York, NY 10014


519 Hayes St.

San Francisco, CA 94102

More contact details

Summary of Brooklinen Customer Service Calls

29 TOTAL
CALLS
06:26 AVG CALL
DURATION
36% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Brooklinen?

Request for Information Question:

  • “Order question”
  • “Didn't request sheets”
  • “Inquire about a order”

Shipping and Delivery Question:

  • “Pillow cases to short for standard queen size pillow. Sheets in set were no problem. Need to replace or send next size”
  • “Didn't receive my package”
  • “Shipping label”

Return/ Replace Question:

  • “Need to explain return”
  • “Return pillow cases”
  • “Pricing is incorrect”

Payments and Charges Question:

  • “Can’t get my discount”
  • “Double billed”
  • “Check promo code for first time buyer”

Product/ Service Question:

  • “Failed delivery”
  • “Problem with ordering”

Activation/ Cancellation Question:

  • “Order placed trying to cancel”

Other Question:

  • “Pillow cases were too short for standard queen pillow by about 4 inches”
  • “Stop getting emails”
  • “E-mails”

Compare Brooklinen Customer Service To

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