Contact Brooklinen Customer Service
How to Reach a Person at Brooklinen
Customer Service Number:
-
1-646-798-7447
Brooklinen Emails:
Brooklinen Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Brooklinen Phone Number | 1 (646) 798-7447 |
| Average Calls duration | 6 minutes |
| Most Popular Brooklinen Email Address | business@brooklinen.com |
| Issue Resolution Rate | Low (36% reported full resolution) |
| Brooklinen Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
| Prepare before the call to Brooklinen | Order id or tracking number |
Contact Information
Brooklinen Website:
Brooklinen Help Center:
Corporate Office Address:
Other Info (opening hours):
Phone Hours:
Monday - Sunday: 8:00am - 9:00pm (EST)
Other Locations:
1703 Walnut St.
Philadelphia, PA 19103
383 Bleecker St.
New York, NY 10014
519 Hayes St.
San Francisco, CA 94102
Summary of Brooklinen Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Brooklinen?
Request for Information Question:
- “Order question”
- “Didn't request sheets”
- “Inquire about a order”
Shipping and Delivery Question:
- “Pillow cases to short for standard queen size pillow. Sheets in set were no problem. Need to replace or send next size”
- “Didn't receive my package”
- “Shipping label”
Return/ Replace Question:
- “Need to explain return”
- “Return pillow cases”
- “Pricing is incorrect”
Payments and Charges Question:
- “Can’t get my discount”
- “Double billed”
- “Check promo code for first time buyer”
Product/ Service Question:
- “Failed delivery”
- “Problem with ordering”
Activation/ Cancellation Question:
- “Order placed trying to cancel”
Other Question:
- “Pillow cases were too short for standard queen pillow by about 4 inches”
- “Stop getting emails”
- “E-mails”
Compare Brooklinen Customer Service To
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