Contact Broadway com Customer Service
How to Reach a Person at Broadway com
Toll-Free Number:
-
1-800-276-2392
Customer Service:
-
1-212-541-8457Group Sales
Accessibility:
Customer Service:
General Info:
Legal:
Sales/ Reservations:
Broadway com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Broadway com Phone Number | 1 (800) 276-2392 |
| Average Calls duration | 3 minutes |
| Most Popular Broadway com Email Address | ticketing@broadway.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Product/ service, request for information and activation/ cancellation |
| Prepare before the call to Broadway com | First and last name |
Contact Information
Broadway com Website:
Broadway com Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (EST):
Monday – Saturday: 10:00am – 8:00pm
Sunday: 11:00am – 7:00pm
Mailing Address:
Attention: General Counsel
1619 Broadway, 9th Floor
New York, New York 10019
United States
Summary of Broadway com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Broadway com?
Request for Information Question:
- “Question about Waiting for Godot”
- “Request to use ticket bought July 2024. I had emergency anI cancelled. I emailed 4 times requesting to use ticket March 30 Sunday. The first time they gave available seating up to March 27. The 2nd time available seating was for April.”
- “On line banking help”
Product/ Service Question:
- “Ticket error”
- “Ticket purchased wrong country”
- “Complaint”
Activation/ Cancellation Question:
- “Cancel ticket”
Return/ Replace Question:
- “Change tickets”
Shipping and Delivery Question:
- “Delayed flight”
Employment Question:
- “Job”
Staff Question:
- “False advertising and rude staff”
Other Question:
- “Entrada”
- “Past date ticketing”
- “Tickets”
Compare Broadway com Customer Service To
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