Lasalle, Quebec
0 comments
Not resolved

The faucet filter systems keep breaking down.

Twice before I wrote them to mention about the break down of the filtering system.

This is the 3rd filter system that the knob, which switches from tap water to filtered water breaks down.

I wrote Brita, got an incident number from them and then a promise to send another device within 10-15 days period, but never received anything from them.

I complained about their quality control and that must be the reason why they never sent a replacement.

I will now switch to Pür and see if they have a better quality control over their product.

The faucet filter systems keep breaking down.

Twice before I wrote them to mention about the break down of the filtering system.

This is the 3rd filter system that the knob, which switches from tap water to filtered water breaks down.

I wrote Brita, got an incident number from them and then a promise to send another device within 10-15 days period, but never received anything from them.

I complained about their quality control and that must be the reason why they never sent a replacement.

I will now switch to Pür and see if they have a better quality control over their product.

I will send another review when that happens.

Review about: Ff 100 Faucet Filter System.

I didn't like: Customer service response.

Review #861254 is a subjective opinion of a user.

2.9
Price Affordability
Warranty
Diversity of Products or Services
Customer service
Website
Discounts and Special Offers
Product or Service Quality
Location
Value for money
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Delivery Service
Staff
Layout of Store
PRODUCT OR SERVICE Brita Filtration System
Reason of Review / Monetary Loss Poor customer service / $100
Preferred solution Deliver product or service ordered

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