Lake Zurich, Illinois
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For my 45th Birthday on December 20th, 2015 I bought myself a Brinkman grill. As a disabled veteran I was happy that I could afford a Brinkman....Man am I disappointed. Your grill does not light up on all burners IT NEVER DID...however I gave it a thorough cleaning, and nothing...Now I am throwing my annual July 4th party and for the past 2 weeks we have had to suck the tiny hole in the regulator for the gas to flow...we have 0 fire on 2 burners unless I use a lighter...UNFORTUNATELY I do not have the receipt however I have my bank card and the date to prove I bought this when and where. I have never had to write a letter before, and to be honest I have always bought the cheaper ones because I could not afford yours...however the cheaper ones have worked, the frames have fallen apart BUT the mechanics of the cheaper grill was fine, it cooked food, your grill let myself and my family down...I know NO ONE will read this, and if they do those people will not respond, that seems to be the new American way, That is NOT the AMERICAN WAY I signed up to fight for out of high school but 16 years later, it seems to be the status quo. Pic number 1, you need to look below the 4th grill line down, and to the upper left and that BLUE FLAME is all I get. The Burners are on high and nothing...Well if someone reads this Thanks for that, I feel better because that is all I can do, If someone actually cares my phone number is 773.354.4273 and my address is 21337 W. Shady Ln. Lake Zurich, Illinois 60047

Thank you

Daniel J. Ludlow

I didn't like: Everything.

Review #873625 is a subjective opinion of a user.

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PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $100000
Preferred solution I want a unit that works, value of my loss is not possible because of your system failure I look stupid

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