Lake Zurich, Illinois
Not resolved

For my 45th Birthday on December 20th, 2015 I bought myself a Brinkman grill. As a disabled veteran I was happy that I could afford a Brinkman....Man am I disappointed. Your grill does not light up on all burners IT NEVER DID...however I gave it a thorough cleaning, and nothing...Now I am throwing my annual July 4th party and for the past 2 weeks we have had to suck the tiny hole in the regulator for the gas to flow...we have 0 fire on 2 burners unless I use a lighter...UNFORTUNATELY I do not have the receipt however I have my bank card and the date to prove I bought this when and where. I have never had to write a letter before, and to be honest I have always bought the cheaper ones because I could not afford yours...however the cheaper ones have worked, the frames have fallen apart BUT the mechanics of the cheaper grill was fine, it cooked food, your grill let myself and my family down...I know NO ONE will read this, and if they do those people will not respond, that seems to be the new American way, That is NOT the AMERICAN WAY I signed up to fight for out of high school but 16 years later, it seems to be the status quo. Pic number 1, you need to look below the 4th grill line down, and to the upper left and that BLUE FLAME is all I get. The Burners are on high and nothing...Well if someone reads this Thanks for that, I feel better because that is all I can do, If someone actually cares my phone number is 773.354.4273 and my address is 21337 W. Shady Ln. Lake Zurich, Illinois 60047

Thank you

Daniel J. Ludlow

I didn't like: Everything.

Review #873625 is a subjective opinion of a user.

Value for money
Diversity of Products or Services
Style and Design
Product or Service Quality
Exchange, Refund and Cancellation Policy
Ease of Use
Customer service
Price Affordability
Reason of Review / Monetary Loss Bad quality / $100000
Preferred solution I want a unit that works, value of my loss is not possible because of your system failure I look stupid

Had an Experience with Brinkmann?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO Sears Outlet "Worst experience with a business, customer service (should be named something else for sears) I've ever encountered. Bar none. Takes the cake, and the whole *** bakery. UGH! Sorry, Long,..." Read more Brinkmann tried to burn my house down Brinkmann "After buying this grill last summer.....let's just say I wish I hadn't! My first issue was the way the grates designed as a diamond shape. Grills are hard..." Read more Ge Appliances - GE Monagram Refer bad parts WR55X10490 Ge Appliances "Copy of E-mail I sent GE:I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencer’s in Phoenix AZ.The Refrigerator (ZISS480DRISS) broke…of course following..." Read more Swagtron - Used product shipped when I ordered new - no customer service Swagtron "I ordered a new X1 hoverboard 9 days ago from Swagtron (directly from the website). I attached the ad here. It says specifically it is a "New" hoverboard for..." Read more CONSUMER ALERT: Roca Labs, Don Juravin and Gastric Bypass Alternative unveil new invention called the "Magic Night" pill Roca Labs "Consumers should be very, very careful when dealing with important health issues like weight control and seeking real medical professionals versus quack internet sales guys like Don Juravin a.k.a. (..." Read more Fire Fly Hoverboard - Totally Ripped Off Son Has No Christmas Present Fire Fly Hoverboard "Here is my story, I had purchased a Lamborghini 8 Houverboard from firefly, for a Christmas present for my son, after using it for only 10 days it started beeping..." Read more Tnt Express - TNT is awful Tnt Express "TNT Express is the worst international shipper I've experienced. Their customs fees are exorbitant, and added charges (handling, residence delivery) came to 2 1/2 times the amount recently paid for..." Read more Protuninglab - Faulty product, but customer liable for restocking/return fees Protuninglab "HID-02-AZ-B306-PBC-RFV-4D-A HID Xenon + 05-08 BMW E90 3 Series CCFL Angel Eye Projector Headlights - Black I purchased the above item and paid the additional money for the warning cancelers. Once..." Read more