Contact Brilliant Earth Customer Service

The Brilliant Earth Corporate office address is Brilliant Earth, LLC, 26 OFarrell Street, 10th floor, San Francisco, California 94108, United States. The address in San Francisco, California, serves as the company's corporate headquarters. It is the central location where Brilliant Earth manages its operations, including product design, ethical sourcing, and business administration. If you have corporate inquiries, partnership proposals, or other matters related to Brilliant Earth's corporate operations, this is the address where you can direct your correspondence. Include all relevant details in your communication to ensure Brilliant Earth can effectively address your specific corporate-related needs or concerns.

Brilliant Earth offers flexible customer service hours to accommodate various customer needs. While their jewelry specialists are available 24/7, the Brilliant Earth customer service hours, during which all support areas are directly accessible to customers, are from 9:00 AM to 7:00 PM PST. These business hours provide a dedicated window for customers to contact Brilliant Earth for inquiries related to their jewelry, orders, or other assistance. Moreover, Brilliant Earth offers a self-assist FAQ section on its website, allowing customers to find answers to common queries or concerns anytime, providing a valuable resource for those seeking information or support outside regular business hours.

To contact Brilliant Earth customer support via live chat, visit the Brilliant Earth website. Look for the chat icon, usually at the webpage's bottom right corner. It may appear as a small chat bubble or message icon. Click on the Brilliant Earth chat icon to initiate the chat feature. A chat window will open, prompting you to fill out your name, email address, and the reason for contacting.

Ensure you provide accurate information to receive appropriate assistance. Submit the information you entered, and you will be connected to a customer support agent. Once connected to an agent, you can put forward your questions, inquire about products, discuss orders, or seek assistance with any other inquiries.