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Contact Brightwheel Customer Service

Brightwheel Phone Numbers and Emails

Toll-Free Number:

  • (855) 758-6642
Call customer service
Send Message

Customer Service:

  • (888) 908-8741

Brightwheel Emails:

Customer Service
General Info
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How to Contact Brightwheel?

Most Popular Number:

(855) 758-6642
Total calls: 16 Last call: Jul 8, 2025
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PissedConsumer Reporter

For quick communication and prompt resolutions, the Brightwheel customer service team provides the following phone number: 855-758-6642. Dial it if you need assistance with your account, attendance tracking, online bill payments, and other matters. Alternatively, you can call 888-908-8741. All communication takes place in English, ensuring smooth and straightforward interactions. For faster service, have your account and other important information at hand during the discussion of your matter with the Brightwheel customer service specialist.

You can reach out to the Brightwheel customer service team via the following email address: support@mybrightwheel.com. It is designed for administrators and staff. If you are a student, send your letters with general questions about the company’s services, your subscription, and details about the app usage to help@mybrightwheel.com. If your matter is unrelated to support and sales inquiries, contact Brightwheel at contact@mybrightwheel.com. This way of communication is perfect for detailed questions by attaching screenshots. Don’t hurry to send a letter until you make sure that the letter contains a detailed description of your issue.

The Brightwheel headquarters is located in the United States at 3459 Ringsby Ct Unit 200 Denver, Colorado 80216, United States. This location serves as the central hub where specialists from different departments perform key operations such as product development, customer support management, and strategic corporate decisions. To get in touch with Brightwheel by mailing, send your letters, documents, or other correspondence to the following postal address: 548 Market St. PMB 95237, San Francisco, CA 94104, United States.

To get in touch with the Insomnia specialist via the official company website, navigate to the “Resources” block at the bottom menu, and click on “Get Support”. On the page that will open, you’ll find different contact options. You can follow one of the emails or click on an online chat button in the lower-right corner if you prefer real-life communication in writing.

Brightwheel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Brightwheel is 8557586642. 73% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Monday, while the shortest are on Thursday. The average call time is 1 minute.

  • People call Brightwheel mainly because of request for information, activation/ cancellation, payments and charges.

PissedConsumer Club

Contact Information

Brightwheel Website:

Brightwheel Help Center:

Corporate Office Address:

Brightwheel
3459 Ringsby Ct Unit 200
Denver, Colorado 80216
United States

Other Info (opening hours):

Mailing Address:

548 Market St. PMB 95237

San Francisco, CA 94104

More contact details

Brightwheel Rating Based on 2 Reviews

Rating details

1.0
more details
Value for money
Privacy and Data Security
Billing Practices
Product or Service Quality

Rating stats

Rating trend

Summary of Brightwheel Customer Service Calls

22 TOTAL
CALLS
01:03 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Brightwheel?

Payments and Charges Question:

  • “Credit payment”
  • “Billing”
  • “Unsuccessful deposit/accountbissues”

Request for Information Question:

  • “I would like to have your help with my business”
  • “Mad that I can’t speak to a person!”
  • “I’m off line and I need help getting back to clocking in and out”

Activation/ Cancellation Question:

  • “Deactivate my account”
  • “Cancel”

Other Question:

  • “Speck with someone”
  • “Start up business”
  • “I would like a demo of your curium”

Compare Brightwheel Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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