Contact BrightStar Customer Service
How to Reach a Person at BrightStar
Verified Contact Information
Toll-Free Number:
-
1-866-277-6325IVR / Automated System Only (No Human Option)
Customer Service:
-
1-800-235-5007Bark Defender Customer Care
-
+649 374 2000Auckland, New Zealand
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+61 180 033 1033Australia
Customer Service:
au.appletradein@likewize.com
Australia
Legal:
privacy@likewize.com
Privacy Inquiries
hello@likewize.support
BrightStar Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular BrightStar Phone Number
1 (866) 277-6325
Average Calls duration
2 minutes
Issue Resolution Rate
Low (3% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service, request for information, payments and charges
Customer Effort Score
High Effort
BrightStar Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular BrightStar Phone Number | 1 (866) 277-6325 |
| Average Calls duration | 2 minutes |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to BrightStar | Phone number, address or zip code or first and last name |
Contact Information
Corporate Office Address:
Likewize Corp.
1900 W Kirkwood Blvd Suite 1600C
Southlake,
Texas
76092
United States
Other Info (opening hours):
Mailing Addresses:
Likewize Device Protection UK Limited
Crewe Logistics Park,
Jack Mills Way
Shavington
Crewe CW2 5XF
Attn: Global Compliance
Likewize Corp.
1900 W. Kirkwood Blvd., Suite 1600C
Southlake, TX 76092
United States
Privacy Officer
Level 12
469 La Trobe Street
Melbourne, Victoria
Australia 3000
Summary of BrightStar Customer Service Calls
313
TOTAL
CALLS
CALLS
01:30
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BrightStar?
Product/ Service Question:
- “Connecting”
- “Part broken”
- “Signal”
Payments and Charges Question:
- “New debit card”
- “Pay Bill”
- “Charge on my amex”
Request for Information Question:
- “Appointments”
- “Need customer support”
- “Can’t reach you about a product I ordered and paid for but never received”
Staff Question:
- “My phone services i want to take them off my bill”
- “No phone service”
- “Service out”
Shipping and Delivery Question:
- “Medication delivery”
- “Missing part”
- “Oder shipment”
Account Question:
- “Unable to log I. With password to WiFi”
- “Not able to log in”
- “Money taken out my account”
Cards Question:
- “Card not working”
- “My card lock in I need it unlock so I can back purchase”
- “Card shut down”
Return/ Replace Question:
- “Playful paradise vibrating bouncer replacement seat cover”
- “Replacement part”
- “Device replacement”
Activation/ Cancellation Question:
- “Cancel my subscription”
- “Cancelling service”
- “Cancellation of device protection”
Refund Question:
- “Refund”
- “Waiting for 5 months refund”
Website/ Application Question:
- “No one showed up today to install my internet. Where i live o have no service for no calls emails are tex”
- “Installation”
Other Question:
- “Troubleshooting”
- “Phone line is dead”
- “Missing bubble on Nemo gym ssat”
BrightStar