Skip to content
Write review For Business
  • Login

Contact Brightside Health Customer Service

Brightside Health Phone Numbers and Emails

Customer Service Number:

  • (415) 360-3348
Call customer service
Send Message

Brightside Health Emails:

Customer Service
Jobs/ Career
Providers
Media
Press Inquiries
Is this your business?

Brightside Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Brightside Health Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Brightside Health is 4153603348.

  • The longest wait times are on Wednesday and Tuesday, while the shortest are on Thursday and Saturday.

  • People call Brightside Health mainly because of request for information, activation/ cancellation, payments and charges.

View full overview ›

How to Contact Brightside Health?

Most Popular Number:

(415) 360-3348
Total calls: 11 Issue resolved: 1 Last call: Apr 30, 2025

The Brightside Health phone number is (415) 360-3348. Call this number to talk to a live support representative and learn more about insurance and coverage, prescribed medications, and conditions the company treats. The last busy day of the week is Thursday while Tuesday usually has the longest wait times.

The Brightside Health email address is support@brightside.com. If you need to address media inquiries, please forward them to press@brightside.com.
Those who are looking for a job and would like to learn more about available career opportunities at the company should send their CVs to talent@brightside.com.

The Brightside Health headquarters is located in San Francisco. The Brightside Health address is 5214F Diamond Heights Blvd., Ste 3422, San Francisco, California 94131, United States. Patients, legal and media professionals can contact the company offline by sending their correspondence to the head office.

The Brightside Health customer service hours are Monday through Friday from 8 am to 6 pm EST. Clinical hours are on weekdays between 9 am and 5 pm in your timezone. Please note that Brightside Health hours for consumer assistance may vary during the holiday season.

The Brightside Health website doesn’t have an online inquiry form, but customers can use an AI-assisted chatbot to find the answers they are looking for. To launch the chatbot scroll down the main page and click on the “Contact Us” page in the “Company” paragraph. Then, press an icon in the lower right corner of the screen and follow the tips on the screen to start using the chatbot.

PissedConsumer Club

Contact Information

Brightside Health Website:

Brightside Health Help Center:

Corporate Office Address:

Brightside Health Inc.
5214F Diamond Heights Blvd., Ste 3422
San Francisco, California 94131
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (PST)

More contact details

Brightside Health Rating Based on 2 Reviews

Rating details

2.7
more details
Value for money
Location
Price Affordability
Reliability

Rating stats

Rating trend

Summary of Brightside Health Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Brightside Health?

Request for Information Question:

  • “Therapist did not show for appointment”
  • “Inquiry”
  • “Appointments”

Payments and Charges Question:

  • “Fraudulent charges”
  • “Bill question”

Activation/ Cancellation Question:

  • “Need to cancel information”

Product/ Service Question:

  • “Insurance approval”

Other Question:

  • “Appt for a dr in Toms River”

Compare Brightside Health Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

hers
stars-rating-fill
1.9 out of 5
Write a review
Do you have something to say about Brightside Health? What happened? What can we help you with?
Submit review Don't show this popup