Brightline Bags Phone Numbers and Emails

Customer Service Number:

  • (415) 721-7825

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Brightline Bags Contact Information

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Brightline Bags Help Center:

Corporate Office Address:

BrightLine Bags
1537 4th Street - Suite 233
San Rafael, California 94901
United States

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Brightline Bags Return Policy
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Brightline Bags Warranty
Brightline Bags want The User to like The Customer's bag and be glad The User of Website bought it. Within 30 days, if for any reason The Client of Brightline Bags decide the bag The User of company services just bought (or any part of the bag) is not for The Customer send it back for a full and prompt refund, no questions asked. Please note that Website do not refund shipping. BrightLine Bags, Inc. offers a 3 Year Conditional Warranty on its products. This means Brightline Bags will repair or replace any bag with a problem or a failure caused by a defect in material or manufacturing that occur during normal use for up to 3 years from purchase. Obviously Brightline Bags can't be expected to cover problems or failures caused by abnormal use of the bag. Abnormal use would include, but is not limited to: wear caused by dragging behind roller luggage on a J-hook or strap, over-loading the bag or over-stuffing pockets or compartments, shoving the bag into and out of cramped spaces, etc.
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Brightline Bags Terms of Service
By accessing this web site, The Client are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that The User are responsible for compliance with any applicable local laws. If The Client of Brightline Bags do not agree with any of these terms, The User are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. Permission is granted to temporarily download one copy of the materials (information or software) on BrightLine Bags, Inc.‘s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license The User may not:modify or copy the materials;use the materials for any commercial purpose, or for any public display (commercial or non-commercial);attempt to decompile or reverse engineer any software contained on BrightLine Bags, Inc.‘s web site;remove any copyright or other proprietary notations from the materials; ortransfer the materials to another person or ​"mirror" the materials on any other server.
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Brightline Bags Privacy Policy
The Company use the Order Information that Brightline Bags collect generally to fulfill any orders placed through the Site (including processing The Client's payment information, arranging for shipping, and providing The User of company services with invoices and/​or order confirmations). When in line with the preferences The Client of Brightline Bags have shared with The Company provide The User of Website with information or advertising relating to Company's products or services. Brightline Bags use the Device Information that The Company collect to help Website screen for potential risk and fraud (in particular, The Customer's IP address), and more generally to improve and optimize Company's Site (for example, by generating analytics about how Brightline Bags's' customers browse and interact with the Site, and to assess the success of Company's marketing and advertising campaigns). Finally, Website may also share The User's Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information Brightline Bags receive, or to otherwise protect Company's rights. Please note that The Company do not alter Company's Site's data collection and use practices when see a Do Not Track signal from The User's browser.
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Brightline Bags FAQ
If too large, then consider starting with the B4 SWIFT. Shipping costs will vary depending on the size and weight, the location and whether the address is a business or residence. ship from the San Francisco Bay Area, USA and any import duties or regional taxes are the responsibility of the recipient. Website will pack and ship all orders received by 12 Noon Pacific Time on the same day (M-F excluding holidays) and a confirmation with tracking will be emailed in the evening on the ship day. When ordering over the weekend, or after 12 Noon on Friday will ship the next business day. Please note that sometimes Ground Shipping can be faster than 3 Day express if The Client's ship address is on the West Coast. Many of Brightline Bags's' customers are FedEx or UPS pilots with their own shipping account. Please call or email to place The Client's order.
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Brightline Bags reviews and complaints
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