Coram, New York
1 comment
Not resolved

Bad Home Health Aid (HHA)--late, irresponsible, didn't know how to wash dishes, then bailed. I gave her gloves and an article on how to wash dishes (not to use cold water).

No contact information provided by the agency, ie company phone, address from agency to discuss with them. No business card, brochure or Id card. When asked the HHA for the contact info, she said she didn't know, and just handed me what she had, a handwritten note of the phone number she thought her company could be reached at.

inadequate identification of aid showing up at the door. she could be anyone. Weak problem resolution.

Review about: Bright Star Care Hone Care Services.

Review #821531 is a subjective opinion of a user.

1.0
Customer service
Staff
Reliability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
#1144406

You're complaining that your home health aid did not wash dishes properly?Yet no complaints about her health care services?

Maybe you should wash your own dishes and utilize your home health aid in the intended capacity (health care services).

I dont blame her for "bailing," especially after you left her an insulting article about how to wash dishes ....Really??!!

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