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Contact Bright MLS Customer Service

How to Reach a Person at Bright MLS

Verified Contact Information

Toll-Free Number:

  • 1-844-552-7444
Call Now
Send Message

Customer Service:

  • 1-301-838-7140
    Accuracy & Policy Department
  • 1-301-838-7100
    Maryland
  • 1-610-783-4650
    Pennsylvania

Legal:

  • 1-301-838-4656

Customer Service:

support@brightmls.com
contentlicensing@brightmls.com
Bright IDX Solutions

Legal:

accuracyandpolicy@brightmls.com
legalaffairs@brightmls.com

Bright MLS Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Bright MLS Phone Number
1 (844) 552-7444
Average Calls duration
2 minutes
Most Popular Bright MLS Email Address
contentlicensing@brightmls.com
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Request for information, account and product/ service
View full overview

How to Contact Bright MLS?

Customers with general issues and concerns can reach Bright MLS support for help at 1-844-552-7444. This toll-free number is active for efficient assistance between business hours. To contact the customer service team in Maryland, use the Bright MLS phone number 1-301-838-7100. Those in Pennsylvania can contact the agent at 1-610-783-4650 for information and help. If the purpose of the consultation is a legal concern, dial 1-301-838-4656 to connect with the relevant agent for assistance. The Bright MLS contact number, 1-301-838-7140, is published for questions about the company's rules and regulations, compliance notices, and data accuracy. To ensure efficient assistance, please use the number for the relevant department and reach out between 8:00 AM and 8:00 PM on weekdays. You can also request Bright MLS' help on weekends between 9:00 AM and 6:00 PM.

To contact the company agent via email, use one of the following published addresses, depending on the nature of your issue. Users inquiring about Bright IDX Solutions can reach Bright MLS customer service at contentlicensing@brightmls.com. The email address support@brightmls.com is available for other relevant purposes. Those with legal concerns can use the Bright MLS contact email accuracyandpolicy@brightmls.com to reach the respective department for help. You can also submit similar requests to legalaffairs@brightmls.com and expect a response from the agent within a few hours or days.

To consult the company agents for assistance with complex and sensitive issues, visit the Bright MLS address 9707 Key West Avenue Suite 300, Rockville, Maryland 20850, United States. The company also has an office in Pennsylvania at 1 Country View Road, Suite 201, Malvern, PA 19355, for the respective clients to consult for information and help. Those seeking to send payments or relay sensitive issues to Bright MLS support via mail can do so at P.O. Box 37093, Baltimore, MD 21297-3093. Users sending payments should include their subscription ID on the check for verification. If the purpose of the consultation is a general query, call Bright MLS customer service for efficient assistance.

To request online assistance, open the Bright MLS website and click Support on the homepage. That will direct you to several ways to contact company agents for help seven days a week. Those include the published helplines, emails, and live chat. Users can also browse several self-help resources on the website or benefit from helpful tutorials regarding various tools and features for an enhanced experience.

PissedConsumer Club

Contact Information

Bright MLS Website:

Bright MLS Help Center:

Corporate Office Address:

Bright MLS, Inc.
9707 Key West Avenue Suite 300
Rockville, Maryland 20850
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 AM - 5:00 PM

Saturday - Sunday: Closed


Mailing Address:

P.O. Box 37093

Baltimore, MD 21297-3093


Other Location:

1 Country View Road

Suite 201

Malvern, PA 19355

More contact details

Why Customers Call Bright MLS?

Top Reasons of Customers Calls

  • Request for Information 28%
  • Customer Inquiries & Issues 22%
  • Account 17%
  • Product/ Service 17%
  • Payments and Charges 11%
  • Activation/ Cancellation 6%

Request for Information

28%
  • "Help with listing"
  • "I need help putting in new listing in your new system"
  • "Discuss bill of 20 cents being levied to my account for misreading subscription due when I wrote check. I am 100 years old and guess my eyesight was failing the night I wrote the check. I have called several times and was told not to worry it will cv"

Customer Inquiries & Issues

22%
  • "Listing issues"
  • "Procedural requirement issue"
  • "Just wondering if you guys except the voucher"

Account

17%
  • "Can't log in"
  • "I want to verify my Bright MLS, Realtor number"
  • "To close my account and quit bank for over draft fees"

Product/ Service

17%
  • "I didn't order anything"
  • "Policy"
  • "Trying to Apply for Loan"

Payments and Charges

11%
  • "Billing. 2 payments made by mistake"
  • "Pay bill"

Activation/ Cancellation

6%
  • "Cancel membership"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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