Bright House Networks - Non working HDMI box for 30 days but still charged!

277 of 365 Bright House Networks reviews

I had to leave work early on 3 different occasions to switch out my non working Brighthouse HDMI box.After the 3rd time and 3 service calls to my house within 30 days the rep told me that I would need an older HDMI box because they've had trouble with their newer Motorola HDMI boxes.

She offered me a $20 credit for the month long inconvenience. When I got my bill, the total was the same as it has always been. Somewhere they added the $20 back in and said it was for charges from a month ago, yet none of the statements that I received reflected any of these charges, and the hold time for customer service is Terrible!

Just Terrible!(see screenshot 13:35)

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Brighthouse Hdmi Box
Review category
review #428037
Had an experience with Bright House Networks? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 1 Yes 1
277 of 365 Bright House Networks reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

You were reading a complaint about Bright House Networks.
Filing a new complaint about