The online store of vine and spirits offers support through the Bright Cellars phone number, 844-223-5527. Call them to ask the customer support manager for more details about specific products and their composition, resolve issues with your order, learn more about the company itself, and more. Bright Cellars support is practical if you prepare for the conversation, namely write down your order number, the product name, and your questions in a notebook to have this information handy during the communication.
You can write to the Bright Cellars customer service team at support@winc.com for assistance or inquiries that do not require immediate attention. This communication channel is useful for general questions and more detailed concerns, such as modifying an order, managing your membership, solving delivery issues, etc. To receive a meaningful response from the support manager, include your relevant order or membership details in the letter before sending it to the mentioned Bright Cellars email.
The online store provides support seven days a week. The exact Bright Cellars hours are Monday through Sunday from 7 a.m. to 4 p.m. PST. These times ensure you can reach out to a dedicated support specialist by phone or online chat on any day convenient for you, whether it’s a weekday or the weekend.
You can contact Bright Cellars online. To do this, visit the official company website by clicking on the appropriate hyperlink in this page's “Contact Information” block. In the lower-right corner of the home page, click on the round icon to open the chatbot pop-up window. In it, click “Send us a message”, enter your email, and type a question in the appropriate field.
