Abu Dhabi, Abu Dhabi
0 comments
100% full Not resolved

I had a very bad experience with bridesire.com I didn't expect !

I order a dress "# 2015062313340018" from bridesire.com on June 23, 2015, once I received it I found not matching with the pictures I saw on the website, even its color. So I asked them for sending back the dress and refund, and we agreed about that, and I paid extra charges for sending it back.

I send the dress on July,20, 2015, and attached the receipt and tracking.

I send many emails and this issue has been ignored for long time without any response !

Review about: Bridesire Refund Policy.

I didn't like: Refusal of refund, Items not as described.

Review #814604 is a subjective opinion of a user.

1.3
Customer service
Turnaround Time
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
Diversity of Products or Services
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $186
Preferred solution Full refund

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