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Contact Brickhouse Security Customer Service

Brickhouse Security Phone Numbers and Emails

Toll-Free Number:

  • (800) 654-7966
Call customer service
Send Message

Customer Service:

  • (925) 326-3688
    International

Headquarters:

  • (855) 562-2188

Media:

  • (800) 443-6086
    Press
  • (317) 942-0712

Brickhouse Security Emails:

Business Sales
Customer Service
Legal
GDPR Inquiries
Media
Press Inquiries
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More phone numbers and emails Less phone numbers and emails

How to Contact Brickhouse Security?

Most Popular Number:

(800) 654-7966
Total calls: 53 Issues resolved: 3 Last call: Jun 10, 2024

Clients with general queries and concerns can use the toll-free Brickhouse security customer service number 1-800-654-7966 to call or message between business hours. The company has also published the helpline 1-925-326-3688 for international customers to contact. Brickhouse Security's phone number, 1-800-443-6086, is active to contact for press inquiries. Those with other media-related concerns can use the Brickhouse phone number 1-317-942-0712, Monday through Friday between 10:00 AM and 7:00 PM EST. Calling the business representatives is best for assistance with GPS tracking, sitemaps, activation and reactivation issues, device updates, subscription, billing, order tracking, shipping, and technical support. However, you must dial the helpline relevant to your concern between Brickhouse customer service hours to ensure an efficient response.

The company has published the Brickhouse Security customer service email vendors@brickhousesecurity.com to contact the business agent for sales-related matters. Those with GDPR inquiries can contact the relevant department at compliance@brickhousesecurity.com. The Brickhouse Security contact email legal@brickhousesecurity.com is specified for legal issues and concerns. Those sharing legal matters via email must include their name, title for request, and organization, along with any pertinent legal request documents, to ensure an efficient response. Submitting an online form on the company website is also a good option. Lastly, clients consulting the media agent for press inquiries can use the email press@brickhousesecurity.com to relay their issues between working hours.

The company's Home Office and Distribution Center are at 5718 W. 79th Street, Indianapolis, IN 46278. Customers can consult the Brickhouse Security address for better assistance between business hours. Brickhouse keeps updating information relevant to in-person consultation, such as making appointments and visiting hours, through the latest FAQs, manuals, and videos that customers must check before consulting. You can also call the Brickhouse Security customer service number 1-855-562-2188 for related information.

To connect with the customer care team via the company application, download the Brickhouse Security app and enter your login credentials to activate it. Once the application is installed, customers can submit a direct request for assistance between working hours. Those who have activated a device or a service with the company can also call 1-800-654-7966 or email customerservice@brickhousesecurity.com for immediate assistance. Another option is to initiate a chat with Brickhouse customer service. This option is available seven days a week between 9:00 AM and 9:00 PM ET (9:00 AM and 7:00 PM ET for weekends.)

Brickhouse Security Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Brickhouse Security is 8006547966. 66% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday.

  • People call Brickhouse Security mainly because of activation/ cancellation, shipping and delivery.

PissedConsumer Club

Contact Information

Brickhouse Security Website:

Brickhouse Security Help Center:

Corporate Office Address:

Brickhouse Security
5718 W. 79th Street
Indianapolis, Indiana 46278
United States

Other Info (opening hours):

Call Center Hours:

M - F: 10am - 7pm EST

Closed on Weekends

More contact details

Brickhouse Security Rating Based on 2 Reviews

Rating details

3.0
more details
Product or Service Quality
Advertised vs Delivered
Diversity of Products or Services
Value for money

Rating stats

Rating trend

Summary of Brickhouse Security Customer Service Calls

80 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Brickhouse Security?

Payments and Charges Question:

  • “Payment”
  • “Payments”
  • “To pAy a bill”

Account Question:

  • “Changed password this morning and was on the app now I can't get back on”
  • “Forget my password”
  • “Set up account”

Request for Information Question:

  • “Asking a question before I buy a gps”
  • “I need help with my device”
  • “Trying to check updates”

Activation/ Cancellation Question:

  • “I want to cancel my subscription”
  • “Cancel account”
  • “I did ant to activate a gps tracker”

Shipping and Delivery Question:

  • “I emailed you and haven't got a response”
  • “Gps not tracking”

Product/ Service Question:

  • “You sent me a security to go on my door and it's not working”
  • “Product information”
  • “Device not working right”

Refund Question:

  • “Need refund”

Other Question:

  • “Yes”
  • “Estoy activando mi gps y puse algo mal”
  • “Need a new charging wire for my gl300”

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