Grand Rapids, Michigan
3 comments
Featured on Pinterest 100% full Not resolved

I purchased the thermal Whelp system on November 25, 2014.I plugged it up and put the bulb in the bulb heated and exploded had fire dripping from it and the company would not refunded or provide a replacement.

They would not call me back during the 30 day. To authorize a return of the defective product. This unit cost $200 as a complete waste of money and very dangerous!

Don't buy it if you love your pets.I made every attempt to contact them and to resolve the matter but they refused to call back or respond to request.

Review about: Thermal Whelp System.

Review #572910 is a subjective opinion of a user.

1.0
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / $200
Preferred solution Full refund

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pet worthy
#923250

I had one that overheated and the glass broke like that too.

KevinRichards
#923087

Since there is no evidence of the "exploded" bulb, one can only speculate that this is a scam from you.

Gimme-A-Break
#921391

Call your credit card company and dispute the charges.

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