Brave New Look - ITEM NOT SHIPPED
Ordered these cute dachshund leggings. Company claims 2-3 week delivery.
They had NO PROBLEM TAKING MY MONEY right away but never delivered. Conveniently there is no phone number. After numerous online contact attempts and weeks and weeks later, a package arrives -- with a pair of random, wrong leggings that I will never wear. Again, conveniently, there is no paperwork in the package.
Within the label on the package, they have a phone number with the address, but it's a phone number to NOTHING. A woman who speaks broken English claims the phone number does not belong to the company. Still no resolution. I Attempt again online.
A quick automated response comes back. They ask me to send a picture of what arrived. I scan a picture to them.
I have never heard from them since. PLEASE DON'T EVER ORDER FROM THIS PRETEND COMPANY!!!!!!!!!!!!
Reason of review: Order processing issue.
Preferred solution: Deliver product or service ordered.
Brave New Look Cons: Taking my money and getting no product.
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Comments
Please avoid publishing any personal information and promotional content
I received my leggings correctly and I did get emails and messenger notification from them.
I received dachshund leggings instead of my trump ones I ordered. Ugh!
Wished I had seen this before ordering...I've got the same problem!
You just explained the exact thing that happened to me