Whilst doing some online shopping for a wedding outfit I found a `Coast' dress on a website. namely`branumlandscaping.com' which features wedding wear.
I used my Debit MasterCard to make the dress purchase and final amount was different which raised alarm bells as company led you to believe they were UK based.
When I received automated email after payment this confirmed my suspicions. The email had incorrect spelling such as `webiste' and also referred to a foreign exchange rate etc. I then researched the telephone number listed at end of email namely '86 0755
83533481' and `firstname.lastname@example.org' using the internet and was able to deduce that the telephone number and email address relates to a fraudulent Chinese credit card payment gateway.
I immediately contacted the Bank to instigate chargeback.
I have also been unable to contact branumlandscaping.com as the customer service telephone icon on the website leads to nowhere and the contact email facility is non
Some 4 weeks later I received a very poor quality dress sent from China which was definitely not a Coast dress and wasn't even in the colour I ordered.
They also sell wedding dresses. I would hate to see a bride scammed.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Coast Dress
- Review category
- Footwear and Clothing
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