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Contact Branch Insurance Customer Service

Branch Insurance Phone Numbers and Emails

Toll-Free Number:

  • (833) 427-2624
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Customer Service:

  • (855) 441-7033

Branch Insurance Emails:

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How to Contact Branch Insurance Customer Service?

Most Popular Number:

(833) 427-2624
Total calls: 20 Last call: Jan 30, 2025
author avatar
PissedConsumer Reporter

The Branch Insurance customer service number is 833-427-2624. Dial it if you need any help related to the national insurance company services. You can also call here if you encounter a problem with the availability of information on the official website. Don’t have an opportunity to the customer care team by phone? Branch Insurance also provides other contacts. You can write a letter with your question or request on the following company email: support@ourbranch.com or send a message on Facebook, Instagram, or other social media pages, links to which you’ll find in the lower right corner of the official company site.

If you need to visit a Branch Insurance main office or send some corporate-related correspondence here, note down its address: 20 E Broad St, Suite 1200, Columbus, Ohio 43215, United States.
Want to find out where the nearest company branch is? Visit the official site, scroll down the main page, and click on “Availability By State”. Click on your state on the map and fill out all necessary fields of a special form.

Branch Insurance customer service representatives receive calls Monday through Friday from 8 a.m. to 7 p.m. ET. On Saturdays, they operate from 9 a.m. to 5:30 p.m. ET. Since the Branch Insurance hours may change, at least once a month, check the latest information on the official company site or by calling the manager at the support number 833-427-2624.

First, visit the official company site by following the appropriate hyperlink on this page. Click on the “Sign In” button in the upper right corner. If you have no account, follow the “Get your price” hyperlink, enter all necessary data in special fields, and click on the “Get my price” button.

Branch Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Branch Insurance is 8334272624. 56% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • People call Branch Insurance mainly because of product/ service, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Branch Insurance Website:

Branch Insurance Help Center:

Corporate Office Address:

Branch Financial, Inc.
20 E Broad St Ste. 1200
Columbus, Ohio 43215
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am – 7:00pm

Saturday: 9:00am – 5:30pm


Mailing Addresses:

Branch Payments (Overnight)

370 Main St., Suite 500

Worcester, MA 01608


Branch Payments (Standard Processing)

P.O. Box 15010

Worcester, MA 01615


Branch (General Inquiries)

P.O. BOX 340380

Columbus, OH 43234

More contact details

Fax:

+1 (614) 810-5000

Branch Insurance Rating Based on 1 Reviews

Rating details

1.0
more details
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

How Good is Branch Insurance's Customer Service?

Ishana Ztk
Ishana Ztk
Feels Disappointed | Jan 18, 2024

I was on hold forever then got hung up on and still haven't been able to fix my insurance yet and cancel the insurance for my step son's car and boyfriends truck that's broke dwn.

Read full quote
Izack Ghl
Izack Ghl
Feels Disappointed | Nov 07, 2023

branch insurance company has no means for contacting customer service. I tried all the telephone numbers that I could find online without success. I have an app for Branch insurance, but I had no success using the app to contact the company. I have also sent emails to branch Dash no response.

Read full quote

Summary of Branch Insurance Customer Service Calls

36 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Branch Insurance?

Payments and Charges Question:

  • “Bill”
  • “Non payment”
  • “Update payment information”

Product/ Service Question:

  • “Insurance”
  • “Why my car insurance keeps going up”
  • “Up date policy”

Activation/ Cancellation Question:

  • “To cancel my coverage”
  • “Cancel”

Request for Information Question:

  • “Need to speak to supervisor”
  • “To request a letter of experience”
  • “General questions”

Other Question:

  • “Statement”
  • “Add ins”
  • “Home owner”

Compare Branch Insurance Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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