The company has published two helplines for different purposes. Those seeking to become customers can dial the Brakes phone number +44-344-800-4900 ext 4 for an efficient response. Users with general queries and complaints can reach Brakes customer care for help at +44-345-606-9090. The company agents efficiently assist users via these helplines between 9:00 AM and 5:00 PM Monday through Saturday. Those consulting on Sunday can do so between 10:00 AM and 5:00 PM for efficient assistance.
Brakes customer service handles user requests via five emails. Clients with Brakes Nectar inquiries can write to csnectar@brake.co.uk. To request nutritional information from the company agent, use the Brakes contact email nutrition@brake.co.uk to reach out. Consumers can also submit similar requests to customer.services@brake.co.uk between business hours. The Brakes email dataprotection@sysco.com is for legal and privacy concerns. Users can also relay similar inquiries at privacy@corp.sysco.com. After reviewing their request, the company agent will respond within a few hours or days.
Users with complex and sensitive issues can consult the company headquarters, Brake Bros Ltd., in person at Enterprise House, Eureka Business Park, Ashford, Kent TN25 4AG, United Kingdom, for better assistance. When doing so, booking an appointment with the relevant agent in advance is significant. Those who find it inconvenient to arrive in person can send a letter to the Brakes address and expect their problem to be resolved within a few days or weeks.
To contact the company agent via the Brakes website, open it in your browser and click on the chat icon on the homepage. That will direct you to a short form where you can provide your name, email address, account number (if known), and the concern. Once you click Submit, Brakes customer service will review the request and respond efficiently within working hours.
