Brake Check - I don't believe you did the work or replaced the parts you charged me for
Well I took my car to Brake Check #417 205 E. Ben White in Austin.
Rear brakes were squealing. They "replaced" the rear brake shoes and "refaced" the drums. 2 days later the squealing is back. Return to the store.
They "adjust" the brakes. The squealing continues. Today I took my car to a shop I trust to have the oil changed and transmission fluid changed. Asked them to check out the brakes.
Turns out the the pads are at two mm. Now if these were new they would be 10-12 mm. So I can only conclude I was charged for parts that were not replaced and work that wasn't done. I called the customer support center at 1-87*-912-**** and got a recorded message that said they would get back to me in a few hours.
Really?
What kind of customer support is that? I will never go there again.
Reason of review: Not as described/ advertised.
Monetary Loss: $152.
Preferred solution: Price reduction.
Brake Check Cons: Job quality.
Location: 205 E Ben White Blvd, Austin, TX 78704, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
why not go to a trusted repair shop, and get better repair and trustworthy service, and not waste time and money. Then you can be satisfied.