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Contact BrainTap Customer Service

BrainTap Phone Numbers and Emails

Customer Service Number:

  • 1 (302) 721-6677
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BrainTap Emails:

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How to Contact BrainTap?

Most Popular Number:

(302) 721-6677

The BrainTap phone number for general customer service-related inquiries is (302) 721-6677. The customer care agents at this helpline will be ready to answer your questions regarding the company, its services, policies, and prices. You can also call support if your headset malfunctions, won’t charge, is defective, or otherwise not working properly. Returns, exchanges, or refunds can be discussed over the phone as well. The customer relations representatives will also provide assistance with managing your membership, canceling subscriptions, updating payment details, or understanding notice periods. The tech experts are also available at this phone line to help with registration, login issues, session problems in the BrainTap app, or Bluetooth/headset-connection difficulties.

The BrainTap customer service email address for general questions and concerns is support@braintap.com. You can use it to contact the company’s representatives whenever you need information about their services, products, warranty coverage, and policies. You can also email tech experts for assistance with equipment issues, installation guidance, or technical advice. The same address can be used for general feedback, complaints, and suggestions. Privacy Policy-related questions can be sent to this email as well. Customers from the EEA and UK can reach the Data Protection Officer at contact@braintap.com. Alternatively, you can share your experience using the online form on the Contact Us page of the official website.

You can visit the BrainTap website whenever you need to get in touch with the customer service team. Click the Support tab at the top of the homepage to check the available ways to reach customer care, including phone number, mailing address, social media links, and hours of operation. You can also fill out the request form on this page to submit your inquiry. Provide the required contact information and describe the details of your issue in the text box below. To follow the company or message its customer relations team on social media, click the preferred platform’s icon in the Follow Us on Social Media section on the left.

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Contact Information

BrainTap Website:

BrainTap Help Center:

Corporate Office Address:

BrainTap, Inc.
2861 Trent Road
New Bern, North Carolina 28562
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 10:00am - 5:00pm

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