Contact Bracketron Customer Service

Bracketron email communication has many options based on your particular problem. If the issue is general technical, you should use the Bracketron email address tech@bracketron.com. For marketing concerns, you must use marketing@bracketron.com. As for sales-related questions or reservations, send a Bracketron email to sales@bracketron.com. Since they accept their emails any time of the day but respond during support hours, emailing Bracketron customer service with appropriate information such as your order details, product model, and description of your problem will speed up the action.

The Bracketron corporate office is located at 5624 Lincoln Dr., Edina, Minnesota, 55436, United States. It is available during its standard support hours, Monday through Friday, 8:00 AM to 5:00 PM CST. Although most customer inquiries are processed by phone or email, customers are encouraged to mail to the office or visit the location by prior arrangement. Here, the Bracketron corporate office manages questions about the company's policy, including shipping, returns, refunds, and terms of service.

Customers can visit the Bracketron website, which is a good online help source. They can access their online ticketing portal by clicking on the "Support" section for all support requests. This portal allows them to have a safe and organized way of communicating with their team. Support will be available in the bottom right corner in the green Support Widget, or customers can fill out a form. It will be asking for the name, an e-mail address, and a contact reason such as a general question, faulty product, requires a user guide, help to set up, or a replacement. All this would speed up the resolution process for your concern.
The Bracketron website also has specific pages for warranties, terms of service, shipping policies, and more. If your question concerns a warranty, it is best to go directly to the Warranty page for the specific information and steps. Customers can also refer to FAQs and guides on the Bracketron website for self-service.