My first box was amazing! I was super excited I actually had multiple friends join.
But i moved in between my first and second box (yes i changed my address prior to them sending them out) but did i receive it? no. I never even received Tracking info to find out it was there to maybe stop it and have it sent to a fed ex location. Will they answer my emails to help me figure out what happened?yes.
Just to send me the tracking info i never received before and say "sorry not sorry" pretty much. I am completely upset because I thought so highly of the product and company at first.
Will they admit fault? of course not...
Product or Service Mentioned: Boxycharm Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $21.
Preferred solution: Deliver product or service ordered.