Roy, Utah
Not resolved
3 comments

My box arrived today damaged

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

Boxycharm Pros: Full size products, Price and variety, I like it, Good products for price, Dares me to step outside my realm with makeup.

Boxycharm Cons: There is no working phone number, Delivery takes forever.

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Symphany
#1780440

I agree with your there is no supervision on who is in charge of making sure our box’s are fit to our liking based on our answer from there stupid quiz ! I’m very upset with my October box that I don’t wanna pay for my November box I’m so mad and on top of that they can’t even call you up and try to make it right

Anonymous
#1776548

Boxy isn't responsible for the people who ship it.

Anonymous
#1778180
@Anonymous

No, BoxyCharm is not responsible for who ever is shipping it, but BoxyCharm does have a policy about damaged or broken products while in shipping. They are supposed to replace the damaged or broken items.