Contact Information

Boxycharm Phone Numbers

Toll-Free Number:

  • (888) 939-2877
  • (305) 705-3752
  • (888) 939-2877
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Currently you can call only US numbers.

Boxycharm Chat:

Boxycharm Email:

Corporate Office Address:

Boxy Charm, Inc.
880 SW 145th AVE
Pembroke Pines, Florida 33027
United States

Help in Social Networks:

Summary of Boxycharm Customer Service Calls

1575 TOTAL
CALLS
8% SUCCESSFUL
CONNECTIONS
00:42 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Boxycharm to Ask about:

Payments and Charges Question:

  • “Billing”
  • “Charges” , Review # 1728999
  • “Bills”

Shipping and Delivery Question:

  • “Package not delivered”
  • “Missing item”
  • “I want my package I just signed back up with you guys giving you another chance and my package says delivered and I do not have it so I am very very very unhappy” , Review # 1728329

Activation/ Cancellation Question:

  • “$73 taken out after I canceled”
  • “Cancelar subscription”
  • “Cancel subscription” , Review # 1727571

Account Question:

  • “I need help with my account”
  • “Can't get into my account”
  • “Account”

Request for Information Question:

  • “Statusof bix”
  • “Calling about a charge witgout Receiving the box”
  • “To find out my shipping info” , Review # 1726929

Refund Question:

  • “I want a refund”
  • “Refund request”
  • “Money refunded”

Product/ Service Question:

  • “Items are broken and everything is covered with liquid”
  • “I just placed my first order and I can't login. It says my account has been locked” , Review # 1716906
  • “My Pallet was broken when I revived it”

Cards Question:

  • “Need to change my credit card info”
  • “Update my card”
  • “Update card also never receved August”

Return/ Replace Question:

  • “Package returned to sender”
  • “My boxycharm was returned to sender I want it”
  • “Change address n broken pallet”

Website/ Application Question:

  • “Website not working” , Review # 1722969
  • “Error occurred can't get into the website. I was logged out and my email and password are not working”
  • “I’m banned from website”

Employment Question:

  • “Debit card charge”
  • “BOXYCHARM debit to my bank account $26 instead $21.” , Review # 1462600

Staff Question:

  • “Damaged Item and Poor Customer Service”
  • “Customer service issues”

Other Question:

  • “Missing November and December”
  • “Lost box”
  • “Missing box” , Review # 1728443

Boxycharm Rating Stats

2.1 out of 5 stars
based on 248 reviews
See all 514 reviews

Rating trend

About

Boxycharm Terms of Service
To read more: https://www.boxycharm.com/terms-and-conditions/
Boxycharm Privacy Policy
For the best experience on Company's site, be sure to turn on Javascript in The Customer's browser. This Policy applies to information gathered on this Website, through the Company's mobile application, and to communications between The User of company services and this Website. This Policy does not apply to information www.boxycharm.com collect through any other means, or to information collected on any other web site other than the Website, including any affiliate or third-party site or by any third-party application that may link to or be accessible from the Website. Please read the following Policy carefully to understand Boxycharm's' policies and practices regarding The Customer's Personal Information and how The Company will treat it. THIS POLICY DOES NOT APPLY TO OTHER WEB SITES WHICH MAY BE LINKED TO THE WEBSITE. THE USER AGREE THAT THE USER'S USE OF THIS WEBSITE SIGNIFIES THE USER'S ASSET TO THE TERMS OF THIS PRIVACY POLICY.
To read more: https://www.boxycharm.com/privacy-policy/
Boxycharm FAQ
To read more: https://help.boxycharm.com
Top Boxycharm Services

Shipping Service, Customer Care, Rewards Program

Top Boxycharm Products

Subscription, Account, Boxyluxe Subscription

Boxycharm Pros and Cons

Pros: When i receive the actual product, Products, I love boxycarm, Full size products, Price and variety

Cons: Customer service, There is no working phone number, No working phone number, Impossible to contact a live person, Bad customer service

Boxycharm is ranked 111 out of 1215 in Cosmetics and Personal Care category

Area Served

Worldwide, USA, Canada

Payment Methods

VISADiscoverMasterCardAmerican Express

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Boxycharm Stats

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Number of Reviews

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Number of Calls

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